✅ Trip Verified
| Kolkata to Delhi. I am a Platinum Member of their frequent flyer programme and have been so for two years now. Therefore my bias for this airline is obvious. Vistara is the only Indian domestic airline which offers Premium Economy. Same 3+3 layout as Economy but with more generous legroom. Their Economy seats have a pitch of 31" and recline of 3.5" except the cramped last row. The Premium Economy seats have a pitch of 33" and recline of 4.5". Those extra couple of inches does make a huge difference. Reached Kolkata airport at about 6 am for my 7.05 am flight to Delhi. Had checked in online the previous night. Being a Platinum Member they offer complimentary lounge access. However, as happens often, there never is time to pop into the lounge. Went straight through security and to the boarding gate. Vistara boarding is always an organised affair. I really can't put a finger on what they do different but there never is the kind of melee that you see around boarding gates of most other airlines. They started boarding at 6.24 am. We were bussed to a distant stand. Quite a few minutes of bus ride. To a very far stand beyond the old terminal building. Now, if I have one complain with Vistara and indeed with most other airlines, is that the first flight out of the day is always from a non-aerobridge stand. The planes that come in late on the previous night are parked at stands away from the terminal. Every airline that does that, seems to avoid the expenditure of getting the aircraft to an aerobridge gate for the first flight out the next morning. Instead they subject you to an uncomfortable crowded bus ride. Vistara also does the same. Boarding was quick and orderly. The welcoming cold towel (hot in winters) is always a nice touch. Then they handed over the breakfast menu. Another nice touch. A round of water. Boarding complete and doors close at 6.50 am, well before scheduled 7.05 am departure. Then the Government owned Kolkata Airport's inefficiency took over. It wasn't till 7.06 am that we were pushed back. And another 10 mins odd before we were airborne. 20/25 mins on the ground after doors closed? I don't know who is to be blamed. I always enjoy the new planes, nice clean interiors, comfortable seats, the rather different purple and gold colour scheme. Even the cabin crew wear a purple and gold uniform. I always see the lady cabin crews wearing a similar metallic gold watch and pearl ear studs which go very well with the purple uniform. Haven't seen any other airline standardising the accessories that go with the uniform. That's a real neat touch. 30 mins into the flight and it was breakfast time. Meals are always a pleasure on Vistara. I am a hardcore non vegetarian but could not resist the Sabudana Khicdi and Medu Vada in Sambhar that morning with Starbucks coffee. Awesome. We were over Delhi well in time but were then a victim to the usual early morning congestion that's routine at Delhi. Inspite of that we were on the ground a couple of minutes earlier than the scheduled 9.25 am arrival. Aerobridge connected quickly and I was off the aircraft at 9.34 am. Very happy. Vistara seems to be setting a new bench mark in Indian domestic aviation. I sure do hope they maintain that standard.