Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Aegean Airlines774 Reviews

    ✅ Trip Verified | Worst airline in Europe. Vile customer service. Desperate to extract every last euro from your wallet. A friend who works there says staff morale is very low and they will likely file for bankruptcy soon. Avoid… Read more
  • 7/10

    Malaysia Airlines1433 Reviews

    ✅ Trip Verified | Ground service was great with seamless self check-in and baggage drop counter, definitely faster than conventional ones. Boarding began 20 minutes prior to departure and the flight departed on-time. The cabin crew were friendly and welcoming.… Read more
  • 10/10

    Singapore Airlines1568 Reviews

    ✅ Trip Verified | First time ever i fly Singapore Airlines on long haul and I am really impressed. Boarding was very well organised in 8 groups, therefore not the usual queues in the aircraft. The economy seat was quite… Read more
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Latest Seat Reviews

  • 1/10

    British Airways196 Reviews

    ✅ Trip Verified | BA doesn't seem to understand why its customers choose to fly with them over low-cost carriers like Ryanair, easyJet or Wizz Air and the keep racing to the bottom, despite never being cheap enough or comprehensive… Read more
  • 4/10

    Korean Air16 Reviews

    Not Verified | Uncomfortable seat for long-haul flight. Tasteless food. Hard working flight attendants who try to provide good service. Seat cushion is very thin over hard board underneath. Very uncomfortable lean-in to window. Leg room is sufficient. Audio-visual on… Read more
  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
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Latest Lounge Reviews

  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
  • 10/10

    Korean Air39 Reviews

    ✅ Trip Verified | The Royal Lounge operated by Hokkaido Airports was located right above my flight's boarding gate and duty free shopping. It was such a hidden gem, not only because of its super cleanliness but also the beautiful… Read more
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Latest Airport Reviews

  • 3/10

    Basel Mulhouse Airport83 Reviews

    Not Verified | I’m a frequent flyer and, unfortunately, have to travel via the Basel-Mulhouse Euroairport on a regular basis. Departing from Basel is usually uncomplicated, with security checks and passport control managed ok. By contrast, arriving at this airport… Read more
  • 1/10

    Amsterdam Schiphol Airport636 Reviews

    ✅ Trip Verified | I am in a wheelchair. Assistance requested when leaving states. In the states and Iceland there were lifts or ambulift to get me in and out of plane. Not in Amsterdam and then to top it… Read more
  • 2/10

    Ho Chi Minh City Airport134 Reviews

    Not Verified | I had a terrible experience there. I went through the security screening and there was an officer checked out my stuff and pull me over. She asked what did I brought, I told her I had two… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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