Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Turkish Airlines2534 Reviews

    ✅ Trip Verified | Worst customer service, very rude employees. Flight should be 13:20 It was delayed at 13:20 for 10 min, then the employees were too late to appear by the desk, literally no was there and there is… Read more
  • 5/10

    LOT Polish Airlines700 Reviews

    ✅ Trip Verified | I flew from Warsaw to Seoul and back. Before the first flight, boarding was performed by bus to very remote location. Cabin was cramped (poor legroom) and a bit worn but still pleasant. Appreciate snack &… Read more
  • 2/10

    KLM Royal Dutch Airlines1597 Reviews

    ✅ Trip Verified | Very unpleasant experience. They had trouble during my check-in. After 1h30 of waiting in front of the counter, they ware able to issue me a new ticket so I had to seat separated from my family.… Read more
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Latest Seat Reviews

  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 2/10

    Auckland Airport263 Reviews

    ✅ Trip Verified | One of the worst experiences I ever had. The security staff manners at the security check certainly leave some space for improvement. But the main situation that we had with them was that the airplane was… Read more
  • 3/10

    Istanbul Airport592 Reviews

    ✅ Trip Verified | Any airport that does not offer unlimited free wifi from my perspective, is not serving its passengers. Passengers can only get 1 hour free wifi by scanning their passport. Prices at the airport are higher than… Read more
  • 2/10

    Los Angeles LAX Airport430 Reviews

    ✅ Trip Verified | My family had a stopover in LAX a few weeks ago. My elderly father is disabled and also has a cognitive disability. We told a female LAX employee he can't walk on his own. She offered… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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