Siem Reap Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 27 reviews
5/10
No Skytrax Rating
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10/10

Siem Reap Airport customer review

Review by (Australia)

Airport and staff were efficient and friendly on arrival but really came into their own when we struck a problem with flights on departure. They were thoroughly professional capable quick and genuinely concerned for us. Our problem (not of their making) was addressed and with a smile. We doubt we would have had such great service anywhere else. Thank you!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Siem Reap Airport customer review

Review by (Turkey)

A super airport with a really good selection of shops including a very reasonably duty free and a tempting local artisans shop with excellent silk products. A cafe with good coffee and a bar plus comfortable seating and light bright decor make this one of the worlds nicest (if one of the smallest) places to wait for a flight. No sign of anyone asking for money at immigration by the way.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Siem Reap Airport customer review

Review by (Estonia)

Nice little airport with reasonable prices at shops. The biggest let downs are the immigration officials asking for a tip for stamping your passport. Have never seen something like that.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Siem Reap Airport customer review

Review by (Thailand)

Beautiful small airport using a lot of wood as decoration and looking traditional very much like Cengkareng Jakarta. Quick obtention of visa on arrival no customs check. Nice shops fantastic bookshop and friendly people a model airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Siem Reap Airport customer review

Review by (Australia)

Obtained e-visa prior to leaving home arrived airport only cabin baggage we were not the first off but were first out of the terminal in about 10 minutes.
Queuing Times 12345
Terminal Cleanliness N/A
Airport Shopping N/A
yes
6/10

Siem Reap Airport customer review

Review by (Australia)

We flew from Siem Reap to Ho Chi Minh where we were flying directly on to Singapore on Jetstar. We were informed that we would need a visa for Vietnam even though we were in transit as we would have to collect our luggage and check in again at HCM. We were charged $200 each to have a Vietnam visa arranged to collect at HCM on arrival there. We were not going to be allowed to board our flight in SR so had no choice other than to pay up . There was a man waiting for us on arrival at HCM and we got the visas collected our bags and checked in again all without leaving the airport. Has this happened to other travelers? It cost more than the flight! This was the only sour note after spending 3 lovely weeks in Cambodia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Siem Reap Airport customer review

Review by (United Kingdom)

A nice enough airport aesthetically but utterly rude staff - they almost beat LA staff for total contempt for their passengers forgetting perhaps that we passengers keep them in jobs.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Siem Reap Airport customer review

Review by (Australia)

It's clean tidy and staff seem to be friendly. There is free wi-fi which was reliable. You have to pay $25USD departure tax which some passengers complain about but you probably pay more in your ticket for flights from major airports. There are no airbridges meaning there is a walk to the aircraft.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Siem Reap Airport customer review

Review by (Japan)

I've used this airport several times and they usually manage to keep it pretty clean and the staff are fairly attentive. Filling out your visa forms on the plane will speed up the process when you arrive. Reports of immigration officials asking for "tips" have been on the increase (do not tip them!) as have reports of people with fake e-visas. (The e-visa site is occasionally being hacked into and it can be difficult to tell if you have been issued the real thing) If your e-visa is not the real thing you will have to line up again and pay $20 for a VOA (visa on arrival).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Siem Reap Airport customer review

Review by (France)

Overall a convenient and clean airport with a more than reasonable shopping and seating offer. A lot of paperwork upon arrival though and queues can be lengthy both at arrival and departure at passport control.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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