✅ Trip Verified
| Moscow to Marrakech via Casablanca. I must say that this airline is very nice, and I have no hesitations using it in the future. Online service is a bit weird, because it is literally impossible to select your seats properly, the system selects them for you, and there seems to be no logic behind the selection. Moscow to Casablanca (5 hours 30 minutes, on-time) Check-in was a breeze. The flight was operated by a B737-800 with a nice modern interior and mood lighting, and we were randomly assigned emergency exit seats - which has tons of legroom and very comfortable old-fashioned thick seat profile. Pillows and blankets were waiting on every seat - a rare sight! The flight was half-empty, so there was lots of room to spread out for everyone. The staff were polite and quite friendly, but it took them almost an hour and a half to start the service - which is awfully long for a daytime flight. The meals - full trays with salads, desserts, bread and a hot main dish - were delicious, especially the pre-ordered seafood meal, even if the presentation was a bit lacking. They also had complimentary Moroccan wine in small glass bottles, which was very classy, as well as great in taste. Surprisingly, they served one more meal around an hour before landing, which consisted of two large sandwiches for each passenger. This is the first time I felt so full after the economy class flight, and that's a very rare thing nowadays. The plane had no personal entertainment or power ports, so consider bringing your own. Marrakech-Casablanca (40 minutes, on-time). Check-in was very fast once again, but surprisingly not even the airport employee could not change the assigned seats, since she apparently did not have access to the system, and I have been assigned a seat in different row that of my travel companion. The flight on an ATR72 was almost empty, with only 11 passengers, and the ATR72 was the most comfortable plane of its category I ever took. A lot of legroom once again. This flight features zero service, not even drinks, which I found surprising - they could have at least provided water. Not a big deal, considering it's just a short hop. Casablanca airport is not a great place for transit, but not the worst one I've been to (Rome Fiumicino, I'm looking at you). Long lines and a sense of chaos everywhere, but the waiting times were actually very small. Casablanca-Moscow (5 hours 40 minutes). The flight to Moscow was operated by a similar B737-800 and was jam-packed with transit passengers from Nigeria, and the boarding was extremely chaotic and disorganized, with the staff checking almost everyone for explosives right before boarding. Once onboard, I tried to ask a flight attendant for a seat change, but he told us to wait until after take-off. I asked another one, and this time the attendant was extremely nice and helpful, and even arranged for me to reseat in another regular economy row to me more comfortable. Then we switched seats with some fellow passengers, that have also been separated by the weird Royal Air Maroc seat assignment system, and ended up in the bulkhead row. The service was similar to the first flight, but this time they even provided amenity kits - with eye masks and socks, and the quality of the kit itself was better than that of Singapore Airlines, for example. The food and wine were great again, and the luggage arrived safely.