Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Flair Airlines1044 Reviews

    ✅ Trip Verified | I didn’t fly with them but the reviews look awful, I booked through Expedia 7 months in advance and couldn’t change or cancel anything without paying more than I paid for the trip itself. Even when… Read more
  • 1/10

    American Airlines5966 Reviews

    Not Verified | Terrible company, cannot emphasize this enough. Complete waste of time and money. Vacation ruined. Plane was late, staff is rude, plane is dirty. Plane was too late for connecting flight, compensation? Nothing. My next flight is full… Read more
  • 4/10

    WestJet Airlines1057 Reviews

    Not Verified | The worst flight you can travel, we pre booked seats prior, the flight got delayed, the jet changed and then when we boarded our seats were changed. The person in-charge of notifying only said you have to… Read more
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Latest Seat Reviews

  • 1/10

    Wizz Air24 Reviews

    Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
  • 3/10

    WestJet Airlines12 Reviews

    Not Verified | Most uncomfortable seat I have ever been in, especially since it was a 5 hour flight. Absolutely no leg room, poor recline on seats, hard uncomfortable, narrow seats. The pilot and staff did a great job but… Read more
  • 8/10

    Buddha Air1 Reviews

    ✅ Trip Verified | Seats are better than what would be expected of a 42 seater aircraft. sufficient legroom, width and recline. nice, clean and soft. my seat was positioned and aligned with the window for a perfect view of… Read more
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Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
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Latest Airport Reviews

  • 1/10

    Memphis Airport16 Reviews

    Not Verified | Yesterday, 5/14/24, we arrived at Memphis airport at 4:55am for 6:05 am flight to Philadelphia. Upon receiving our boarding passes at the kiosk, we noticed a long line of at least 500 passengers waiting to pass through… Read more
  • 1/10

    Catania Airport73 Reviews

    Not Verified | Catania Airport on the 14 May 2024 was chaotic. But what really annoyed me were the toilets, there were only two toilets by Gate 22 and both were very dirty and there was no toilet paper! Also… Read more
  • 1/10

    Munich Airport292 Reviews

    Not Verified | The most disrespectful situation on arrival. Herded like sheep through endless lanes to reach passport control. My partner and I are in our 70s and 80s. We almost fainted with stress and exhaustion. Inadequate staffing, poor systems,… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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