First the positives! The most welcoming TSA staff I have encountered in the US. We arrived in Memphis so can't comment on facilities but ground transportation was efficient and it was easy to find a taxi. The most annoying thing was having to be screened on entry. We had already been screened in Norwich and Amsterdam but to be screened on arrival is over the top. Some people in the queue missed connecting flights as a result of this extra screening. I appreciate that we have to go through the terminal but if an airport deals with international flights then they need to review this and ensure that those departing in Memphis can leave without going through the terminal.