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Lufthansa

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 132 reviews
4/10
4 star Skytrax Rating
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5/10

"overcrowded and noisy"

(Germany)

Verified Review | This lounge near A26 is close to the departure gates of most domestic flights. Given the prices for the Business Class tickets on domestic routes, this lounge is hardly worth the money. It was overcrowded and noisy in the morning hours. This issue is helped in a certain way by the great staff (the table cleaners are quick and thoroughly).
Lounge NameBusiness Class Lounge A26
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"a huge disappointment"

(Austria)

Verified Review | The Senator lounge at Berlin Tegel airport was a huge disappointment; although it was spacious it's appearance was outdated and worn. A rather small variety of snacks and drinks were provided on a buffet which was located in the darkest corner of the lounge. The destination board was only in sight of a few fauteuils and the announcements made were accoustically barely understandable.
Lounge NameSenator Lounge
AirportBerlin Tegel Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"an enjoyable experience"

(Germany)

Verified Review | We spent some time in the Schengen Business Class Lounge Terminal 2 Satellite (Star Alliance) prior to our MUC-BCN flight on and found it to be an enjoyable experience. The lounge is spacious, bright, airy and clean, nicely decorated without ostentation. It provides comfortable seating areas and nice alcoves along the walls for people who want to work and be left in peace. Naturally there´s wi-fi throughout, large screens on the walls airing CNN etc. plus a comprehensive selection of newspapers and journals. The friendly staff keep the place clean and offer a reasonable selection of hot and cold foods and drinks at your discretion, and there´s a nice airside view over the apron. Nothing sensational but still thoroughly recommended.
Lounge NameSchengen T2
AirportMunich Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
2/10

"dark, run-down and downright dirty"

(Germany)

Verified Review | I heard that Sala Pau Casalls (which Lufthansa used at this airport) promotes itself as "The Best Business Class Lounge in the World". After having visited it, I wonder what standards they judge themselves by. In fact the lounge is rather dark, run-down and downright dirty. It´s in dire need of refurbishing, redecorating or at least vacuuming. The seating areas have dark, sagging leather chairs torn at the edges, adorned with dirty plates and half-empty glasses that nobody bothers to remove. The food and drinks selection is limited to fridges with coke and a selection of lukewarm fruit juices plus Nespresso. The only food I could see anywhere was sweets from an automat. I suppose the wi-fi works as I saw a couple of people working with their laptops. There is no airside view, not essential obviously but a nice touch when you have it. A totally a-typical experience for Barcelona which is a city where things normally run smoothly and things are done well.
Lounge NameSala Pau Casalls
AirportBarcelona Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
9/10

"relax or work as you like"

(Germany)

Verified Review | The new Business Lounge at the satellite Terminal 2 is a quiet place, where you can wait for the departure of your plane. You will find toilets, showers, newspapers, power to charge your phone/tablet etc., Wi-Fi, drinks (alcoholic and non-alcoholic), cold and warm food, fruits, sweets etc. You can relax or work as you like.
AirportMunich Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"a bit nicer than a few others"

(United States)

Verified Review | Used the Lufthansa lounge at New York JFK when travelling as an Air China customer. It was your typical airline lounge, perhaps a bit nicer than a few others I've visited. Plenty of seating, drinks, food, areas to plug in, tv room with some big screens. Reading other reviews, it sounds like it's quite a bit better than actual Air China lounges in other areas of the world.
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"lounge was planned too small"

(Germany)

Verified Review | I think that the lounge for Senator's and Star Alliance Gold members in the Schengen area in Frankfurt is pitiful. Unlike Lufthansa's offer in Munich of a total of 4 different lounges for Schengen arrivals and departures, Frankfurt has only one. After the A-Terminal-extension, frequent flyers were hoping a major improvement, but it is clear the lounge was planned too small for all the passengers that would use it. So, this lounge certainly does not deliver relaxation and peace and quiet - it's a fight for space. Also, the food offer is terrible compared to other LH Senator lounges in London or Munich. How can this be at Lufthansa's main hub?
Lounge NameSenator Lounge
AirportFrankfurt Main Airport
Type Of LoungeFrequent Flyer
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"it has great facilities"

(United States)

Verified Review | This is my third visit to the Lufthansa Senator lounge at Frankfurt airport. I love this lounge as it has great facilities such as showers, sleeping areas and good food and drinks selection. It has large windows with nice views of the tarmac and it has a lot of natural light. The drinks and dessert selection is nice with some really nice german beers on tap. The food selection is okay (mainly sausage). I wish they had some additional options for hot food. This lounge makes layovers at Frankfurt airports pleasant and comfortable. The lounge also has free luggage storage areas and their staff are friendly.
Lounge NameSenator Lounge
AirportFrankfurt Main Airport
Type Of LoungeFirst Class
Date VisitNovember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"staff was helpful and friendly"

(Austria)

Verified Review | This Lufthansa lounge made a bright impression. The typical elegantly designed Lufthansa fauteuils were quite new and cofortable. A fast wifi. Moreover, the provided pastries were delicious and the coffees satisfied me. Genererally the selection of beverages was average; even champagne was avialable. Likewise, the staff was very helpful and friendly.
Lounge NameSenator Lounge
AirportWashington Dulles Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"food better than lounges in Germany"

(United Arab Emirates)

Verified Review | As a Business Class passenger on Swiss, I was given an invitation to use the Lufthansa lounge in Concourse D. It was around midnight and the lounge was quite full. It had the typical German style decor and the food offerings were much better than LH lounges in Germany. Surprisingly there were no computers or printers if you need to get some work completed but the staff were kind enough to give me the email address where they printed out whatever I sent to that address.
AirportDubai Airport
Type Of LoungeBusiness Class
Date VisitAugust 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes