WestJet Airlines

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 11 reviews
4/10
3 star Skytrax Rating
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1/10

"width of the seating is not adequate"

(United Kingdom)

Trip Verified | Whilst the leg room on the outbound flight to Calgary seemed adequate, the width of the seating wasn't. I was unable to use both arms to eat. Neither the persons either side of me were big, in fact they were both small ladies. Whilst the seating was ok for short internal flights the width of the seating is not adequate for long haul. I would not travel with this airline again.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownSeptember 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"I was so uncomfortable"

(Canada)

Trip Verified | Edmonton to Vancouver. I was in the window seat. My right arm had nowhere to go as the passenger beside was taking up the armrest. I believe she had no choice. I spent the flight constantly trying to find a comfortable position or space for my arm and shoulder. I rested my hand on top of the seat in front, I would try and sit a bit sideways etc. I was so uncomfortable for the entire flight. The leg room was tight as well.
Seat TypeEconomy Class
Aircraft TypeBoeing 737-700
Seat Layout3x3
Date FlownDecember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
2/10

"It was extremely unpleasant"

(Canada)

Trip Verified | I paid for a whole seat on this flight. Much to my surprise I ended up with only half a seat. The gentleman sitting next to me was so large that the arm rest could not even close to be lowered. In fact he spilled over so far that even if I hugged the window he was right up against me. It was extremely unpleasant. Is it unreasonable to expect not to have to share your seat with a stranger?
Seat TypeEconomy Class
Aircraft TypeDash 8-400
Seat Layout2x2
Date FlownAugust 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
7/10

"seats are dated but comfortable"

(Canada)

Not Verified | Premium economy seat had a good legroom and recline. However, there’s no in-flight entertainment screen on the back of each chairs. You can access the in-flight entertainment by downloading their westjet app on your phone/tablet. The seats are dated but comfortable. I had a good sleep on these seats on an overnight flight from Toronto to London Gatwick.
Seat TypePremium Economy
Aircraft TypeBoeing 767-300
Seat Layout2x2x2
Date FlownMay 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
yes
2/10

"seemed a lot more cramped"

(Canada)

Not Verified | Flew red eye from Honolulu to Vancouver. Boeing 737-800 seat barely reclines and for a 31-32 inch seat pitch it seemed a lot more cramped than other airlines with the same seat pitch. It was an unpleasant experience in this seat for an overnight flight, it was all but impossible to get comfortable.
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownMay 2019
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"seat was okay at best"

(Canada)

Trip Verified | The seat was okay at best. The tray table was rusty and there was gum on the floor. But the pitch was great. The seat width was amazing and the recline was good, at least for a transborder airline
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownMarch 2019
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
3/10

"no room to move at all"

(Canada)

Trip Verified | I have flown with Westjet for over a decade. I have seen their customer service / care drop dramatically over the past few years. My flight yesterday was the worst. I have often flown Edmonton to Calgary and back. The plane was always a Boeing 737 - it is not luxurious (no leg room, small seats) but it is much better than the Bombardier Q400 I was forced to fly on yesterday from Calgary to Edmonton. It is a short flight but it was miserable. The seats are 10-20 % smaller than the 737. This caused me to have my legs and arms in constant contact with the person next to me. There was no room to move at all. Flying in general has become unpleasant. Unless you can afford special passes or first class you are treated like cattle in the airport. I felt like a can of sardines thrown in the garbage on the flight. Air Canada has not been perfect in the past BUT after yesterday's Westjet flight I will be looking to fly with them and not Westjet.
Seat TypeEconomy Class
Aircraft TypeBombardier Q400
Seat Layout2x2
Date FlownDecember 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
9/10

"not as wide as some carriers"

(Canada)

Verified Review | Seats are not as wide as some other carriers, but the middle seat is turned into a side table. The seating configuration becomes 2x2. There is extra legroom, entertainment system via tablet provided free of charge if you don't have your own screen. Food was boxed but good with some choice, including options for kids.
Seat TypePremium Economy
Aircraft TypeBoeing 737-800
Seat Layout2x2
Date FlownAugust 2017
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"overall a really good seat"

(Canada)

Verified Review | Plus seating on the Boeing 737 from Calgary to Vancouver. The plane used on this flight is definitely older than the one I took on the departing trip (Vancouver to Calgary), resulting in an older seat product and a broken armrest which didn't bother me much on such a short flight. Leg room was definitely a little more restricted compared to other WestJet's 737s bulkheads but overall it was still fine. It's amazing how a blocked middle seat can help with comfort, as well as the feeling of a premium treatment (even though it's not much of a premium thing). Recline was noticeably more than regular Economy. I wish it would have been a newer plane but overall a really good seat. I look forward to trying them again on a longer flight.
Seat TypePremium Economy
Aircraft TypeBoeing 737-600
Seat Layout2x2
Date FlownNovember 2016
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
8/10

"I see the difference"

(Canada)

Verified Review | Flew from Vancouver to Calgary on WestJet's Plus product. Seating was in 2x2, similar to regular Economy Class but with the middle seat blocked off. If their seat is in fact 17" wide, I would understand others' complaint with the width when flying long-haul. However, for short-haul flights, I do not see any reason why the seat would be uncomfortable. The leg room was noticeably way more than Economy. I've flown long haul in Premium Economy with other airlines before and I understand the differences between a regular Economy seat and such seat. However, this was my first time in Premium on a domestic flight and boy do I see the difference. The extra seat pitch made it possible for me to sleep on a day-time flight. There was a power outlet in every seat which made it a breeze recharging my electronics before landing. There was also extra food storage as a result of the blockade of the middle seat. Great seat overall.
Seat TypePremium Economy
Aircraft TypeBoeing 737-700
Seat Layout2x2
Date FlownNovember 2016
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
yes
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