Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines5952 Reviews

    ✅ Trip Verified | I am flying with American Airlines today. I have had hands down the worst experience of my life. The employees are untrained, lack manners and basic knowledge required to preform their job duties. I ask to… Read more
  • 8/10

    VietJet Air637 Reviews

    ✅ Trip Verified | VietJet Air is a Vietnamese low cost carrier. It does what it says on the tin. It was a very reasonably priced ticket. It left on time. Quick uneventful flight. Seat was a little old, but… Read more
  • 1/10

    Allegiant Air1963 Reviews

    ✅ Trip Verified | I recently had the unfortunate experience of flying with Allegiant Airlines, and it was nothing short of a nightmare. From the moment we arrived at the airport, it was clear that this was going to be… Read more
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Latest Seat Reviews

  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
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Latest Lounge Reviews

  • 7/10

    Korean Air38 Reviews

    ✅ Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice. Read more
  • 8/10

    AIRDO1 Reviews

    ✅ Trip Verified | The Terminal 2 Power North lounge was a bit far from the security gate and on the extension side of Terminal 2. It was really large, new, shiny with nice view over the tarmac. Flight information… Read more
  • 7/10

    Vietnam Airlines26 Reviews

    ✅ Trip Verified | Took a chance to visit Vietnam Airlines Lotus Lounge 2 which was right next to Gate 18 before flying. It was relatively small with beautiful view to the tarmac and the gates where we could see… Read more
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Latest Airport Reviews

  • 2/10

    Valencia Airport33 Reviews

    ✅ Trip Verified |   Horrible experience. Extremely rude and unprofessional staff. Zero costumer care and support. Very angry and unfriendly. The worst airport experience in my entire life. Read more
  • 2/10

    Amsterdam Schiphol Airport635 Reviews

    ✅ Trip Verified |   Today was our second time connecting to another flight through Amsterdam and each was terrible. The first was USA to Vienna via Amsterdam and today it was Prague to USA via Amsterdam. When you arrive you… Read more
  • 1/10

    Seattle Airport234 Reviews

    ✅ Trip Verified | It took me roughly an hour to find vehicle help. I got back to my car after my trip and found out my car battery was dead. I went back inside the airport to find help.… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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