✅ Trip Verified
| Paris to New York. I have never had such a horrid travel experience before. As usual, I left plenty of time, 3.5 hours to be exact from the arrival of the Air France operated flight to my connection with AA in NY. As I have global entry I’ve found that leaves plenty of time. All seemed fine until the flight was delayed once, then twice, then three times, then four times. Never with a notification other than when people lined up for the boarding time only to see the screen at the gate had changed departure time once again. They gave 11 Euro vouchers for lunch, which mind you in CDG is not at all equivalent to a meal with even a water. I found that only one passenger had received a notification email that the flight was delayed (the first time) way earlier. 6:30 AM Europe time zone. No one else received this notification. Of course, Air France knew and left us all waiting like animals for the many delays at the gate throughout the entire day for a fight that was supposed to depart by 1:30PM I inquired what the issue was, the desk said “weather in JFK” so I called JFK hoping to find that my connecting flight would too be delayed. Not the case. The true reason was a mechanical issue with a plane they had en entire morning and afternoon to fix or change aircraft, but didn’t. We left at 6PM and 400 people found themselves waiting anther bout post landing sitting in the plane seat, not at a gate because we were royally late and there was no gate for us. I then find out from a family member calling Air France on my behalf that if t is a mechanical issue, the company would I cut expenses of inconvenience. For us, missing our fight home and having to pay to stay the night in New York plus the change fee for airline tickets home the next day was not at all ideal. Moreover, no one at Air France wanted to take responsibility they than telling me to send an email to customer service. I did so and followed up with a very unhelpful call to Air France where I was told they can’t help me. Way to go Air France. So long as I can help it, I will not fly with this airline.