✅ Verified Review
| Bogota to Rome via Istanbul. We booked the tickets back in early October 2016 for the 5 of us, as part of our once-a-year-trip to Germany. The offers with LH for the direct flight BOG-FRA were not interesting at all. Being a Star Gold Card holder I preferred to travel with a Star Alliance partner, and knowing that TK started to serve BOG in May 2016, I looked for this option, but prices to any German destination were still rather high, so for pure curiosity I went searching the prices for other European destinations. Rome with a very attractive price was the hit, so we decided to fly TK via IST to Italy, staying one night in IST and one night in Rome, before heading on to FRA with a very cheap Alitalia ticket. Bogota to Istanbul has a stop-over in Panama City, and the same flight number back to BOG from IST. So when boarding the plane in BOG we found many passengers originating in Istanbul with Panama as their destination. So the plane was packed on the short flight to Panama, with many passenger leaving the plane in PTY, but not too many passengers boarding to fly to Istanbul. This meant that my wife and myself had a row of 2 seats for ourselves on the way over during this long 13h flight. The service offered by crew was faultless, the food was very good and nicely presented, I would say the best I had in Economy so far. The crew was attentive and willing to help in any case. During the long flight my wife flew into her birthday, and I asked if they can do anything for her. They smiled and promised to arrange a surprise. 20 minutes later they came along with the on-board chef, presenting a cake, nicely prepared with candles and cream saying happy birthday, champagne from Business Class for both of us, and singing happy birthday to her! The plane arrived on time in IST, and we went on the City tour Turkish Airlines offers to their international transfer passengers. This tour is free and takes you to the most important tourist sites in Istanbul, and includes a nice lunch. After the tour ended, the guide stayed in the city with those who were not in a hurry, like us, and took us around some more places. Next morning flight to Rome, with a nicely presented and filling breakfast, better than most Intra-European business class meals on other airlines. Trip back to Colombia in January the same quality on all flights, I was a bit concerned about our luggage due to some comments here about lost baggage, but all arrived safely in BOG. During the 6h layover at Atatürk airport we used the Turkish Airlines lounge. A huge place, nicely decorated, with great F&B options, nice showers and some other gimmicks like electronic driving range, pool table, etc - a very good place to easily spend the time and get a nice rest before the very long flight back to BOG. That flight was totally packed, nevertheless the crew again offered a great service. I cannot complain about lack of friendliness and professionalism. Saying that, however, we were lucky enough to travel back to BOG a week after the snow chaos at Atatürk airport. Things probably would have been different for us if we had travelled some days earlier. Overall we recommend Turkish Airlines.