Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air India1328 Reviews

    ✅ Trip Verified | My recent experience with Air India on a long-haul flight from Melbourne to Hyderabad was nothing short of a nightmare. From start to finish, the journey was marred by a series of disappointments and discomforts that… Read more
  • 3/10

    Citilink65 Reviews

    ✅ Trip Verified | They kept rescheduling the flight one-sidedly. Was supposed to fly on 5.30pm, got rescheduled a few days ago to 6pm. And then got rescheduled again on the d-day to 7pm. This is very uncomfortable as people… Read more
  • 1/10

    Condor Airlines462 Reviews

    ✅ Trip Verified | Confusing Rules, Extra Charges, and a Lot of Hassle. We booked a five-day vacation to Tenerife, including 20 kg of checked baggage and a standard carry-on per person through our regular travel agency. Condor's confusing app… Read more
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Latest Seat Reviews

  • 1/10

    British Airways196 Reviews

    ✅ Trip Verified | BA doesn't seem to understand why its customers choose to fly with them over low-cost carriers like Ryanair, easyJet or Wizz Air and the keep racing to the bottom, despite never being cheap enough or comprehensive… Read more
  • 4/10

    Korean Air16 Reviews

    Not Verified | Uncomfortable seat for long-haul flight. Tasteless food. Hard working flight attendants who try to provide good service. Seat cushion is very thin over hard board underneath. Very uncomfortable lean-in to window. Leg room is sufficient. Audio-visual on… Read more
  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
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Latest Lounge Reviews

  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
  • 10/10

    Korean Air39 Reviews

    ✅ Trip Verified | The Royal Lounge operated by Hokkaido Airports was located right above my flight's boarding gate and duty free shopping. It was such a hidden gem, not only because of its super cleanliness but also the beautiful… Read more
  • 7/10

    Korean Air39 Reviews

    ✅ Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice. Read more
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Latest Airport Reviews

  • 3/10

    Catania Airport72 Reviews

    ✅ Trip Verified |   This was the first time I departed as well as arriving into Catania - previously I had a good opinion of the airport, as arrivals is so efficient and stress free - little wait times at… Read more
  • 7/10

    Lyon Airport138 Reviews

    ✅ Trip Verified | A beautifully decorated small airport located near the city of Lyon, France. This airport is not too large but it has all international facilities available. Very neat and clean. Luggage collection was faster. However there are… Read more
  • 2/10

    Antalya Airport73 Reviews

    Not Verified | Returning from a lovely holiday, and subjected to an awfully poorly organised airport, we went through three lots of security, I know we don't want terrorist taking over the planes, but three different security bits. The Duty… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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