✅ Verified Review
| I flew JL773 on the return leg of the Melbourne - Tokyo Narita - Melbourne journey in September 2017. There was no queue at check-in, immigration was smooth and Narita T2 seemed a little quiet after the Passport Control. Upon arriving at Gate 84, it was even quieter, and boarding was orderly and strictly conducted according to oneworld membership tier and class of travel. JAL’s 788 V2 (SS8) has a generous 2-4-2 configuration in Economy, with 18.9” Seat Width and 33” Seat Pitch. The rear section has 88 seats, which easily composes a relaxed cabin ambience, especially when it was only one third full. IFE was sensitive to touch, sophisticated and loaded with international and classic titles. In-flight Wi-Fi service has three prices when paying by normal credit card, US$10.15 for 1 hour, US$14.40 for 3 hours and US$18.80 for 24 hours. If you are paying with a JAL Card, the prices are US$9.15, US$12.95 and US$16.80 respectively. Asked one Cabin Crew in particular a specific loading question, she was visibly annoyed. The Cabin Manager noticed the situation and personally came to apologise for the ‘service attitude’ and gave me a small present from the Captain. For the remainder of the journey, I received unprecedented and somewhat uncomfortable levels of pampering attentions from the crew members. Two meals were served after takeoff with five or six types of grain or chocolate made snacks readily available between meals. The first full meal was designed by JAL’s one of six RED U-35 Cooks, including Kazutoyo Inoue from Szechwan Restaurant Chen. The second proper meal ‘Air Yoshinoya’ came in the form of a bento box, which was served exactly two hours before touchdown. In-flight beverage list contains 10 types of Soft Drinks including the JAL Original Drink - SKY TIME “Kiwi”, and wine, beer, sake, whisky, gin, vodka, brandy and plum, a total of 8 varieties of Alcoholic Drinks. The actual flight took 09 hours and 54 minutes, travelled 8,377 km and reached the gate 34 minutes before the scheduled arrival.