Ryanair

✅ Trip Verified | Charleroi - Carcassonne return. Both flights landed on time or ahead of schedule. Outbound was with one of their newer B737 MAX planes which offers less engine noise which was nice. Crew on the outbound leg friendly and efficient. Front crew on the return leg looked not motivated and not over friendly overall. Beverage and meal service efficient as always with good selections at ok prices. We have had no issues with Ryanair so far and they are often the only choice for certain destinations if you want a direct flight out of Belgium like in this case. Would still recommend them!

Not Verified | First time on 8022 and, although a nice aircraft and quieter than the 800, the seating is appalling. We were in row 26 and the pitch I measured at 27" - the least I have ever had to suffer. My knees were literally bruised blue afterwards and I did not buy a meal because it would have been impossible to eat it. I also had to wear my reading spectacles to read the information on the seat in front. Flight was on time and crew pleasant.

✅ Trip Verified | I had a flight from Charleroi airport Brussels to Athens through Ryanair, and booking that flight was one of the worst decisions I have ever made. I asked the boarding representative to book two seats next to each other (regardless of the location) for my wife and I. The representatives answer was no, and he said I have to separate you as per Ryanair policy because this is a paid service even though we had multiple seats empty on the air craft. Once I arrived to the airport, Ryanair representative informed me that I had to pay 55 Eur for each person for airport boarding because the online boarding (the free one) gets locked 2 hours before the flight because they offer cheap flights prices.

✅ Trip Verified | The experience was awful from the luggage check in to the boarding followed by an hour departure delayed. The wait before taking off in a 35 degree plane as the air conditioning was broken. Then we were told we will leave the gate in 7 minutes the translate to 30 minutes without any explanations. I will never spend a cent with this airlines. Incompetent rude ground and flight agents that will never see my money!

✅ Trip Verified | Ryanair is now obliging passengers who buy airline tickets other than on its own website to go through a complex validation process that involves taking a photograph of their civil identification document (lots of attempts) and a photograph of the passenger's own face! The company always manages to do what it wants without obeying the rules of absolutely every other airline on the market. But I think this goes way beyond what is reasonable. The prices on Ryanair's website are always higher than in some online travel agencies. Very friendly, even charming crew.

Not Verified | We were three persons to fly and each paid more than € 100 for a singe-way ticket to Alicante, without paying extra to choose a seat. The checkin at the airport was based on the Ryanair app, which was confusing. Luckily a staff came to help us, verified everything and sent us towards the gates. At the gates it turned out that the flight was overbooked, there were 2 tickets more sold than there were actual seats on the plane, and because we didn't choose our seat we couldn't board the plane. We had to wait until the end of boarding to see if there were at least three no-shows, and then we would get their seats assigned to us. If everyone showed up, we wouldn't be able to fly. I didn't pay 100+ euro per ticket to not even be allowed on the plane because it's overbooked! Ryanair is the worst possible experience.

✅ Trip Verified | They set more traps for you than ever, in the end you pay more in the worst conditions: 1) You pay for a 10kg suitcase but it is not clear that you have to check it in and then you pay a €45 penalty to have it taken down to the hold. 2) Check-in at the window with commission! 3) The staff (employee number 509566) is not there to help you but to annoy you even more. Not only does he treat you badly, but he also tries to penalize you even more. 4) During the entire flight they use the public address system for advertising, ridiculous. 5) All the landings are horrible, it seems like they do it on purpose. 6) They break your suitcase. Not recommended unless there is no alternative.

Not Verified | We booked this flight because it was cheap and was supposed to get us to Bristol with 3 hours to spare for our connecting. In Beziers, all passengers were stuck for 5 hours in a hot, poorly air conditioned waiting room. No information was provided on departure, just delayed. Found out that Ryanair doesn't have a single employee at this airport, not 1. Finally the flight left and landed late night at Bristol, 2 hours after our connecting flight departed. We filed claims for rebooking our connecting flight, the hotel that we were charged at the other end (24 hour no cancel policy) and the hotel in Bristol that we had to take. Ryanair only paid for the connecting flight rebooking. We are out of pocket over $600. They admit it was a mechanical problem with the plane that was fixed well in time for the light to leave on time but they had no maintenance staff at the airport to sign off on the minor repair. They had to fly in a maintenance person to sign off on it. 5 hours later we left. Horrible, horrible airline. Horrible communication. I called their customer service line (which is was difficult to even find) and they charged my credit card $50 just to take the call!

✅ Trip Verified | I bought the ticket literally at the last minute, and it was very expensive. Crew were efficient; some were friendlier than others. On such a short flight (one hour) I just want to get from A to B safely and on time, and Ryanair did the job.

✅ Trip Verified | The Ryanair app would not recognise my reservation. At Knock Airport, I was asked to show evidence otherwise that the app would not allow me to do the check in, otherwise I would have to pay a €110 fee. Evidence shown, then told 3rd party booking that's why it doesn't allow the log in. Which part of: I cannot log in as Ryanair do these people not understand. The manager was the worst! No understanding, patience, nor sympathetic that I had 3 children under 5 yo with me and the check in for all of them was done save for mine and my father’s check in. She made me pay the €110.00 even after showing the evidence. Ryanair changes their rules as they wish and they will not care about this review as they are making enough money off of all us continuing to book with them!