✅ Trip Verified
| Ryanair gave a promotion of no fees to change a flight, so I booked my flight on the 10th September, to fly on 3rd October to 13th October. Unfortunately, the Government put travel restrictions (for Poland) as 14 days quarantine on arrival to UK after the holiday (activated from 4 am, 3rd October). I could not manage to get 2 weeks extra holiday, so I changed my mind and I tried to explain this to 4 customer service agents (from 11 am to 4.30 pm), they showed to me their standard rule is a 7-day change rule and did not let me change my ticket date with fees free promotion. They said - I can only change my ticket before 7 days prior to the flight. They are not a legitimate company, there are so many hidden fees. I paid for my tickets (3 people) 203 GBP with parking, but to change my ticket, they asked me to pay 350 GBP (appx.) including seat booking, extra baggage, everything I have to pay again even though I haven’t used anything. Also, they got my money for parking 10 days into a long stay, but they said they are not responsible to deal with my parking at all. So, why do Ryanair people keep scamming people like this. My suggestions to everyone, please stay away from this budget airline, they have got tonnes of hidden fees. My experience is - if you give them your money and you want to change anything, they will rip you off. So, be careful, ignore Ryanair at any cost, nothing is free with them.