✅ Trip Verified
| Together with my wife and my two kids (3 and 10) we were going to Copenhagen for a weekend trip. We booked Ryanair from Stuttgart because the offered price was attractive. I’m flying quite a lot for work and I am used to normal flight practices. However, what Ryanair is doing is just fraudulent and absolutely unacceptable. For the flight to CPH we checked in through the internet, printed our boarding passes at home and everything was ok. In Copenhagen we stayed in an apartment without access to a printer. Also, I didn’t know checkin had to be done a minimum of 2 hours in advance through the internet, as this was not mentioned at all on the Print-outs of the e-tickets. Upon arrival at the checkin area, we were informed we had to pay 60 EUR per person because our checkin was not done on time (we arrived there 1h and 50 minutes before flight time), which meant an additional Eur 240 for the 4 of us. We were not the only ones concerned and just next to me was a handicapped couple, which also needed to pay. Such kind of business practices are just unbearable and fraudulent, because this information was not mentioned anywhere. Apart from Ryanair I totally do not understand how airport staff can accept such business behaviour, because at the end it’s them who force the people to pay. These people are no Ryanair employees, in fact there is no Ryanair office, nor Ryanair employees in the whole of Scandinavia. Also in Stuttgart airport there are no Ryanair people present at all. I would feel ashamed pushing through such policies on the back of the customers and I do not understand how people can go to work every day under such circumstances, because obviously they have to deal with many unhappy and sometimes angry passengers, who just feel nailed by such business practices. Well, I learned from this experience that I will never fly Ryanair again, neither for work, nor for holidays. And for sure my two kids will never fly Ryanair again either. So they have lost two potential customers immediately and two future potential customers. I honestly hope more and more people will boycott this company so that it disappears from the market. The sooner, the better.