Ryanair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2262 reviews
4/10
3 star Skytrax Rating
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2/10

Ryanair customer review

(United Kingdom)

Myself and my daughter took a holiday to Kos. I have never seen such a shambles in my life. After the experience of the free for all to get your seats and then seeing the arguments between other passengers as they could not sit together got the holiday off to a great start. It was now the time for the safety announcements prior to take off I do understand that this is important however I have never seen such miserable faces from the cabin staff. We were sitting in row five and it took nearly 1hr to get served I think mainly because they had to keep explaining what they had run out of even before we took off. The list was endless of what they hadn't got. When it was our turn I ordered 1 bottle of water a whisky and a can of coke I was taken back a little when they said that's 11 Euros. I quickly put my money back in my pocket. All they wanted to do was to sell scratch cards and smokeless cigarettes. Overall not impressed at all and will never travel Ryanair in the future. One final thing. Budget airline? My tickets where certainly not cheap or even reasonable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
2/10

Ryanair customer review

(United Kingdom)

Stansted to Barcelona. Fine going there. Horrendous treatment on boarding for the return flight. My daughters under 16 years of age were summoned to pay 50 euros each for their hand luggage even though the cases fit the dimensions specified. Staff started to process the £50 fines without asking for their ages or to speak with their parent then demanded payment. Really put a dampener on the whole trip. First and last time we fly with Ryanair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no