Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 8/10

    Malaysia Airlines1425 Reviews

    ✅ Trip Verified | The flight was delayed for about 30 minutes due to bad weather. Onboard is the old interior with IFE installed. Seat was slightly hard, and the IFE is sort of responsive. The cabin crew were great… Read more
  • 1/10

    Spirit Airlines5127 Reviews

    ✅ Trip Verified | I purchased my airline ticket with a date and time that will work for a business meeting I was conducting at 9:00 am in Baltimore and the airline rescheduled my trip for 6:00pm when my initial… Read more
  • 10/10

    Spirit Airlines5127 Reviews

    ✅ Trip Verified | Called customer service as we had an issue with agent at the gate, customer service was able to fix the issue and help us ASAP. Great customer service. First time ever called them and we fly… Read more
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Latest Seat Reviews

  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 1/10

    Paphos Airport97 Reviews

    ✅ Trip Verified | A simply awful experience and not what you expect from a popular tourist destination. The staff are miserable, rude and unhelpful. A more unpleasant bunch of people it would be hard to imagine; do they train… Read more
  • 3/10

    Istanbul Airport593 Reviews

    Not Verified | The airport is beautiful but its a big mess. The staff doesn't know English well and always guides you to the wrong place. In my case, the connecting flight was displayed and when i reached to the… Read more
  • 1/10

    Seattle Airport233 Reviews

    Not Verified | The worst airport ever. I arrived to the airport 2,5 hours in advance. The waiting time in the line was 90 mins. Never had experience like this before. Plus 15 min for luggage checking, 10 min to… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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