✅ Verified Review
| SeaTac is an embarrassment to Seattle with a monopoly. Even with PreCheck security is slow and often horribly slow for those without PreCheck. TSA sets up the security areas in very confusing and inefficient ways. Their priority seems to be how to squeeze in the longest possible lines of people rather than moving people through efficiently. SeaTac has outgrown itself. The region really needs another airport. There are often delays for take off. If you're lucky you back away from the gate on time but then either just sit somewhere on the tarmac or crawl along in a long line of planes breathing jet fumes. I've also landed many times and then had to sit waiting for a free gate. If you take anything but the light rail you're often stuck in horrible traffic congestion just getting to the airport. And it doesn't matter if you take the bus, use off-site parking, take Uber, a cab, etc. Everyone is stuck in the same mess. Around holiday peak travel times it can take 30+ minutes to travel the last mile or less to the airport. If you take the light rail to avoid the horrific traffic congestion, it's a very long, often cold or hot and sweaty walk. Most of the walk is outdoors which in a city with Seattle's weather makes no sense. And, regardless, it's a really long walk you have to account for when deciding when to arrive (or for those who can't walk long distances). During busy times the passenger arrival and drop-off areas are an absolute mess. People are parked 2 or 3 lanes deep with the cars on the inside trapped with no way out. It's likely partly so bad because the cell phone lot is often full as well. SeaTac simply doesn't have enough land to support the volume. I avoid flying with checked luggage as it's often a 30 to 45 minute wait for your bag. Sometimes it's been an hour. You ask at the baggage desk what's going on and they always say something like "we had a shift change" or they make some other excuse. Sometimes perhaps a third of the bags will hit the carousel then nothing for the next 15 minutes with everyone standing around complaining. You would think in a tech-heavy city like Seattle, SeaTac would offer great free WiFi right? Wrong. It's cumbersome to get access as the system first tries to sell you access. And once you do jump through all the hoops to get free access it's only good for 30 minutes and often horribly slow. There are also areas with no WiFi coverage. It's embarrassing for a tech city. SeaTac brags their shopping offers the same prices you would pay anywhere else, but that's because most of the food and shopping options are not available anywhere but in airports. So a small bottle of water is still $2.75. Prices are often not posted for beverages at restaurants or some of the shops/stands. That pint of local beer? $9.00 when it would be $5.00 or less elsewhere. The international arrivals and customs is horrible with long lines, no windows, etc. There's trash on the floor, the tables in the food court are usually gross, the restrooms have wet floors you don't want to set your bags on, and if you look along the walls and in the nooks and crannies there looks to be a months-old buildup of dirt. The cleaning staff appear to be lazy, poorly supervised, and likely understaffed.