Lufthansa

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 198 reviews
5/10
4 star Skytrax Rating
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2/10

"paper cups for your coffee"

(Germany)

Trip Verified |  Entry permitted because of my Star Alliance status. This contract lounge generically open to business and first class passengers and Priority Pass. If you love paper cups for your coffee, plastic for your drinks, worn out seats, modest (packed) food options, no papers nor magazines, you are absolutely in the right place.
Lounge NameLa Sala VIP
AirportFlorence Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2024
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"the food option not many"

(Switzerland)

Trip Verified | The lounge is very ugly, the food option not many, the drinks are ok, but no Champagne available. It’s not that easy to become senator, after you become a senator you get a bad lounge, not difference than this one from business class.
Lounge NameSenator
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Date VisitNovember 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
7/10

"the lounge is good"

(Germany)

Trip Verified |   Good lounge with a decent selection of food and beverage - warm and cold meal, non-alcoholic and alcoholic drinks Other than general LH service, the lounge is good.
Lounge NameBusiness Class
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Date VisitOctober 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"plain and sober design"

(Germany)

Trip Verified | This is the recently refurbished/opened new Lufthansa Senator Lounge at BER airport. The facility is located opposite gate B20 and accessible by lift or stairs. The lounge is clean and follows the plain and sober design of the other LH lounges. There is plenty of seating (I used the lounge several times and always found a free seat). There is a small salad buffet and some biscuits and fruit. The drink selection is also not very extensive but there is coffee, tea, wine, beer and soft drinks.
Lounge NameLufthansa Senator Lounge
AirportBerlin Brandenburg Airport
Type Of LoungeMembers
Date VisitJune 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"The lounge is pleasant"

(Germany)

Trip Verified | I am quite critical regarding Lufthansa’s tacky approach when offering lounges to their own premium passengers but in Milan Malpensa they have done a wonderful job! The lounge is pleasant, very relaxing with all kind of seating opportunities: work, relax and eat, just a joy. Food offering is outstanding compared to what normally one gets in their lounges. Drinks could be a little more exciting (or better to say less mainstream), but all in all I am impressed and I wonder how on earth Lufthansa isn’t able to offer the same standards in the main hubs.
Lounge NameLufthansa Business Lounge
AirportMilan Malpensa Airport
Type Of LoungeBusiness Class
Date VisitJune 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"lounge is modern, bright and airy"

(United Kingdom)

Trip Verified | First time visit in this lounge so didn't know what to expect. The lounge is modern, bright and airy. It has modern communal seating with tables and chairs along with secluded alcoves for a little more privacy, free wifi is available. The lounge also has a viewing terrace overlooking the airport and the Julian Alps. There was a number of Bottled local drinks, including beers, soft drinks and water, long with a wide selection of very good quality wines and a few spirits. There was a Draught beer pump too which was very nice indeed, a selection of local food and sandwiches were in cool cabinets and various snacks, fruit, bread rolls, Cakes, cooked meats and cheeses. There were various savoury snack dotted about amongs the seating.
Lounge NameLjubljana Business lounge
AirportLjubljana Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is modest to say the least"

(Germany)

Trip Verified | The Bellini Lounge at Catania Airport is located in the main terminal. One has to go up a flyer of stairs (or lift) at the far end of the (small) terminal to reach the lounge. The lounge us tiny and can officially accommodate 35 people but I‘d say 20-25 people is more realistic. There is a fridge with a few soft drinks and some Prosecco and a bottle of red wine is also available. A small selection of surprisingly tasty snacks is also available. So, the lounge is modest to say the least. The toilet is located outside The lounge and is clean. Most bothersome to me were the masses of fruit flies coming out of the waste bins. Those bins are rather prominent and for some reason, were positioned just under the screens. Don’t make the mistake of paying for a guest as one will get a much better deal at one of the restaurants in the airport.
Lounge NameBellini Lounge
AirportCatania Airport
Type Of LoungeMembers
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"boring and just functional"

(Germany)

Trip Verified | This is the Schengen Senator lounge in Munich opposite Gate G28. Like the non-Schengen version on the floor above, which I visited a couple of days ago and didn’t like, this lounge is boring and just functional. The food was not very tasty and the selection was very small.
Lounge NameSenator Lounge
AirportMunich Airport
Type Of LoungeFrequent Flyer
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
6/10

"rather modern and functional"

(Germany)

Trip Verified | This is a standard Lufthansa Senator’s lounge located opposite Gate H24 at MUC (non-Schengen) The layout is rather modern and functional. It feels a bit sterile but clean and welcoming. There is a selection of German food complimented by salads and sweets. The lounge offers a full bar which is a nice touch. Staff are efficient but not very friendly. The toilets are located outside and seem to serve both, the Business and Senator’s lounges.
Lounge NameSenator Lounge non-Schengen
AirportMunich Airport
Type Of LoungeFrequent Flyer
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"miserable overcrowded experience"

(Germany)

Trip Verified | A miserable overcrowded experience. Food uninspiring, horrible wines, no seating during this Friday afternoon, tables not cleaned or dirty plates being taken away. Definitely the worse experience ever in a Lufthansa Lounge! Better do oneself the favour to sit elsewhere in the terminal and enjoy in one of the lovely restaurant facilities LHR has on offer: pay a little (or much) and enjoy good food and nice wines! Alternatively, if one has Gold Status and some time, go rather to any other Star Alliance lounge in the Terminal. Consider this lounge as your last option!
Lounge NameSenator Lounge
AirportLondon Heathrow Airport
Type Of LoungeFrequent Flyer
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no