Lufthansa

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 201 reviews
5/10
4 star Skytrax Rating
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3/10

"quite often a hit or miss"

(Germany)

Trip Verified | Since long time one of the worst Lufthansa has on offer for their premium customers “Senator. Besides the uninspiring food (some overcooked mini sausages and cold salads), non-functioning beer tap (in Germany!), warm white wine (cooling system not working) and the friendliness of those working there to say at least unacceptable: attitude of not knowing why being there and for what purpose, arrogant, unfriendly etc. Exception to be made for the nice lady who cleared the tables. I know Lufthansa outsourced all services related matters within the lounge, but this visit was really no good to Lufthansa’s reputation. Unfortunately in Munich it is quite often a hit or miss.
Lounge NameSenator Lounge G-concourse
AirportMunich Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2025
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"I was positively impressed"

(Germany)

Trip Verified | First time transit in the new airport of Berlin and I was positively impressed. Same for Lufthansa’s Senator Lounge there. Granted entrance because of my status. Very nice interior, bright and reasonable offering of food and drinks. Had to spent 2 hours there, had enough space to get my work done and could have lunch before catching my low cost and no frills flight with Lufthansa Group‘s airline Eurowings.
Lounge NameSenator Lounge
AirportBerlin Brandenburg Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2024
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"best airport lounge we visited"

(Thailand)

Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find. The lounge is divided into two sections - dining area and quiet reading/relaxing area. There are also a few enclosed booths for phone calls, a business area with printer and a few reclining sleep chairs. Restrooms are outside the lounge in the gate departure area. The food and beverage selections were extensive (great wine, champagne, and hard liquor choices) all very high end with a mixture of Western and Greek dishes. Seating was comfortable. Highly recommend !!
Lounge NameLufthansa Star Alliance
AirportAthens Airport
Type Of LoungeBusiness Class
Date VisitMay 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"paper cups for your coffee"

(Germany)

Trip Verified |  Entry permitted because of my Star Alliance status. This contract lounge generically open to business and first class passengers and Priority Pass. If you love paper cups for your coffee, plastic for your drinks, worn out seats, modest (packed) food options, no papers nor magazines, you are absolutely in the right place.
Lounge NameLa Sala VIP
AirportFlorence Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2024
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"the food option not many"

(Switzerland)

Trip Verified | The lounge is very ugly, the food option not many, the drinks are ok, but no Champagne available. It’s not that easy to become senator, after you become a senator you get a bad lounge, not difference than this one from business class.
Lounge NameSenator
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Date VisitNovember 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
7/10

"the lounge is good"

(Germany)

Trip Verified |   Good lounge with a decent selection of food and beverage - warm and cold meal, non-alcoholic and alcoholic drinks Other than general LH service, the lounge is good.
Lounge NameBusiness Class
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Date VisitOctober 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"plain and sober design"

(Germany)

Trip Verified | This is the recently refurbished/opened new Lufthansa Senator Lounge at BER airport. The facility is located opposite gate B20 and accessible by lift or stairs. The lounge is clean and follows the plain and sober design of the other LH lounges. There is plenty of seating (I used the lounge several times and always found a free seat). There is a small salad buffet and some biscuits and fruit. The drink selection is also not very extensive but there is coffee, tea, wine, beer and soft drinks.
Lounge NameLufthansa Senator Lounge
AirportBerlin Brandenburg Airport
Type Of LoungeMembers
Date VisitJune 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"The lounge is pleasant"

(Germany)

Trip Verified | I am quite critical regarding Lufthansa’s tacky approach when offering lounges to their own premium passengers but in Milan Malpensa they have done a wonderful job! The lounge is pleasant, very relaxing with all kind of seating opportunities: work, relax and eat, just a joy. Food offering is outstanding compared to what normally one gets in their lounges. Drinks could be a little more exciting (or better to say less mainstream), but all in all I am impressed and I wonder how on earth Lufthansa isn’t able to offer the same standards in the main hubs.
Lounge NameLufthansa Business Lounge
AirportMilan Malpensa Airport
Type Of LoungeBusiness Class
Date VisitJune 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"lounge is modern, bright and airy"

(United Kingdom)

Trip Verified | First time visit in this lounge so didn't know what to expect. The lounge is modern, bright and airy. It has modern communal seating with tables and chairs along with secluded alcoves for a little more privacy, free wifi is available. The lounge also has a viewing terrace overlooking the airport and the Julian Alps. There was a number of Bottled local drinks, including beers, soft drinks and water, long with a wide selection of very good quality wines and a few spirits. There was a Draught beer pump too which was very nice indeed, a selection of local food and sandwiches were in cool cabinets and various snacks, fruit, bread rolls, Cakes, cooked meats and cheeses. There were various savoury snack dotted about amongs the seating.
Lounge NameLjubljana Business lounge
AirportLjubljana Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is modest to say the least"

(Germany)

Trip Verified | The Bellini Lounge at Catania Airport is located in the main terminal. One has to go up a flyer of stairs (or lift) at the far end of the (small) terminal to reach the lounge. The lounge us tiny and can officially accommodate 35 people but I‘d say 20-25 people is more realistic. There is a fridge with a few soft drinks and some Prosecco and a bottle of red wine is also available. A small selection of surprisingly tasty snacks is also available. So, the lounge is modest to say the least. The toilet is located outside The lounge and is clean. Most bothersome to me were the masses of fruit flies coming out of the waste bins. Those bins are rather prominent and for some reason, were positioned just under the screens. Don’t make the mistake of paying for a guest as one will get a much better deal at one of the restaurants in the airport.
Lounge NameBellini Lounge
AirportCatania Airport
Type Of LoungeMembers
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no