Thai Smile Airways

✅ Trip Verified | Meal was not good enough. Only, water bottle (small) and 1 piece of bake (basic). However, due to Covid situation, seat should allocate properly. Beside that, cabin crew services, cleanliness and others was good.

Not Verified | We found it easy to book directly with Thai Smile website. We needed to book some overweight bags and that was easy to do by buying tickets in category Smile Plus. Cost about $100 usd (3200 Baht) for a one-way ticket). There were 3 flights from BKK to Udon Thani each day, which was convenient. The airport was not very busy and the Thai Smile check in counters were well staffed and the wait time was very short. Airline personnel were very professional and helpful. Safety measures were enforced and we felt safe flying. Our tickets included a meal that we did not eat on board, but the crew packed it up so we could take it with us, that is a nice touch. One final consideration is there is a fee for canceling or changing a ticket if your plans change. Some airlines allow changes with no fees.

✅ Trip Verified | Easy internet booking, quick check-in, check-in and on-time flight. The reception is perfect and the prices are reasonable. Good flexibility in the event of a flight modification. Reservation par internet facile, enregistrement rapide, check in et vol a l’heure. L’accueil est parfait et les tarifs sont raisonnables. Bonne souplesse en cas de modification de vol.

✅ Trip Verified | Was an excellent trip. Boarded on time, departed on time, arrived 5 min early. No food & beverage service in flight but small snack provided to you when you deboard the plane.

Not Verified | Flight on time, both at departure and arrival. Boarding done smoothly. At arrival, passengers were advised to leave the plane according to their seat numbers, that was very orderly and efficient.

✅ Trip Verified | Very cheap and reasonable fee. Very comfortable, convenient also free to sit if that seat available and not much crowd each row.

Not Verified | Bangkok to Hat Yai. The cabin are very clean. Very good support on ground staff. Good meal and good support on cabin crew. The seats are comfortable.

✅ Trip Verified | Very careful regulations for prevention of COVID-19 infection, i.e. spraying door handles of lavatory for each passenger after they've finished using it, including spraying the handles of each storage or overhead locker.

Not Verified | Definitely worth paying a little extra to get the Thai Plus flights. 30kg of checked luggage on domestic routes, airport lounge with great service and yummy food, lovely cabin crew with even more tasty treats, very clean cabin and very helpful staff all the way through from our check in. Very organised with Covid and we felt super safe the whole way. No issues with our luggage. Will make Thai Smile our preferred carrier from now on.

✅ Trip Verified | World class services with professional cabin crew. High level protocol and procedure for Covid-19 situation which adds a lot more confident to customer. I enjoy flying with Thai Smile every time.