"service was comfortable"
N Barethan (Thailand)
✅ Trip Verified | Thai smile never delayed for me. The service was comfortable. I love baggage up to 20 kgs, and a passenger who can select seat by themselves. A snack beverage so delicious as especially "Pa Thong Koe".
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Bangkok to Nan |
Date Flown | March 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"All the staff are friendly and helpful"
M Wang (Thailand)
✅ Trip Verified | The service is very nice. All the staff are friendly and helpful. Check in counter very fast. In this corona time the airline conducted the safety system very well. They provide a snack box in the bag after you landed. The food was very good.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Hat Yai |
Date Flown | April 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"COVID-19 measure is implemented throughout"
A Lee (Thailand)
✅ Trip Verified | Seat is comfort, great service. Snack box is provided on-flight. COVID-19 measure is implemented throughout the service. Best of all is all flights are on time. Ground service staff are good old friends from Thai Airways with great service.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Bangkok |
Date Flown | March 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"The seats dirty"
Maneerat Tangopasvilaisakul (Thailand)
✅ Trip Verified | Hat Yai to Bangkok. The seats dirty, a lot of the scrap of snack on the seat. Window near the seat also dirty. And now COVID-19 still happening in Thailand but Air Hostess seems not care.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hat Yai to Bangkok |
Date Flown | March 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"good services by Thai Smile"
Kittikon Kitvijit (Thailand)
✅ Trip Verified | Efficient boarding, crews provided good services indeed, captain made and provided adequate announcement. Baggage came out quite quick. Overall is good services by Thai Smile Airways.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Nakhon Si Thammarat |
Date Flown | February 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff on board were in a good mood"
S Lee (Thailand)
✅ Trip Verified | The airport is relatively quiet. Many stores are still closed. My airline had a good service. The staff on board were in a good mood, smiling, and service minded. Economy seat is comfortable enough for me.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Date Flown | March 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I think its service reaches the standard of Thai Airways"
K Lee (Thailand)
✅ Trip Verified | This is not my first time flying with WE. For me, I think its service reaches the standard of Thai Airways (TG) in just a smaller cabin. Price: reasonable. Ground staff: helpful and efficient. Cabin crew: good looking, service-minded and caring. Snack box: delicious and reasonable. Overall: I like everything when flying with both WE and TG.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chiang Rai to Bangkok |
Date Flown | January 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew give excellent service"
Surasak Wongratanacheewin (Thailand)
✅ Trip Verified | The cabin crew give excellent service. The cabin is clean and confort. Ground staff check-in is fast. The flight is on time. The price is affordable.
Aircraft | A320-200 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Khon Kaen to Bangkok |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Comfortable seat with reasonable legroom"
S Thanakul (Thailand)
✅ Trip Verified | Comfortable seat with reasonable legroom. Good quality meals. Booking via website was quite easy but the function of adding e-ticket to Apple wallet was not working. However, the link received via email did the job of adding e-ticket to Apple wallet like a breeze.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Phuket |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"No social distancing"
waraporn chauin (Thailand)
Not Verified | Khon Kaen to Bangkok. The inflight service is not so good. No social distancing (there are many empty seats). I can't change my seat, why?? The position of the seat is not appropriate for my back, sometimes I have got back pain.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Khon Kaen to Bangkok |
Date Flown | December 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |