Ryanair

I fly Ryanair to various European destinations about a dozen times a year and more frequently between Manchester and Faro - Have no complaints whatsoever with airline or staff - always polite and efficient especially on MAN-FAO route. My complaint is the lack of intelligence manners and social skills of a significant minority of passengers which coupled with their foul mouthed behaviour can make flying with Ryanair "stressful" at times.

Going to Spain for over one week and you have got to go find a computer and a printer to print off your return boarding pass unless you do what Ryanair want you to do and buy a more expensive ticket and book a seat. Now when you are looking at the flight and ready to book it does not tell you about any of this until you have paid for the ticket then when you come to get your boarding pass then you are stung with this. It is disgraceful. If you have a elderly mother like I have you have no option buy to pay as how can she use a pc and printer in a foreign land. Never again.

Ryanair are a rip off we booked a 2 week holiday with Ryanair able to print off our boarding passes for the flight out but not for the flight back. I assumed you were just given them at the airport on the way back when we arrived at the airport we went to the check in desk and were directed to another desk where they told us that we would have to pay £350 or we would not be allowed on the flight as a family with 4 young children we had no choice but to hand over the money. This is a terrible way to run an airline taking all that money from a family and being told we would have to pay or we would not be getting on the flight.

Stansted - Warsaw Modlin - Stansted. FR2286 and FR1021. I have only recently started using them (I lived near Heathrow before so Stansted wasn't an option). The prices are extraordinary and if you follow the rules closely and diligently then the prices remain extraordinary. The people who complain for the large part seem to be people who did not (or could not) comply with the rules. But the rules are clear.

Horrible experience from Lisbon to Brussels on 23/4/2014. Not only passengers were treated like cattle but the flight had a 45 minute delay. The worst part was that I could not take my personal cabin size luggage into the cabin. Furthermore I was travelling with a 3 year old and no logical explanation was given concerning the criteria to select passengers who could not take their cabin luggage. All personnel (at the airport and in-flight) was very rude and not even an apology for the delay was given. Finally the tickets were not that cheap. Common sense is urgently needed!

I cannot fault Ryanair on our recent trip to France. Flew out 16th April and back on 23rd April. We were 10 minutes late setting off (through no fault of their own someone had left a buggy at the steps and could not fly until they found the owner). The pilot made up the lost time and we landed on time in France. The return flight left on time and we arrived 25 mins early in England. Check in etc were smooth and no problems.

It was a fantastic trip from beginning to end. I flew from EMA (East Midland Airport) to CHQ Chanea. The plane was clean my paid extra allocated seat was comfortable and spacious. The flight departed and arrived on time. The crew were helpful. I would fly with them again.

Rome to Poznan great flight although almost full smiling staff the pilot informed twice about the route and the weather conditions. Cherry on the cake we arrived 35 mins ahead of schedule which was highly appreciated by all the passengers. Highly recommended great value for money.

I have flown with Ryanair many times over the past 6 years and I have just two wishes. Firstly that they would stop being secretive about their latest scam and secondly if they continue to fly to Valencia they consider not changing flight details with such short notice. In March I booked some flights home from Alicante having read in their terms and conditions that they were changing the 14 day check in online to 30 days from April. However nowhere did it mention that they would be charging for the privilege or I most definitely would have booked easyjet who have had the free 30 day check in for sometime. In relation to Valencia flights they have two scheduled flights a week. In the past after disagreement with Valencia they just cancelled the whole route so I was pleased it recommenced even if it was from Manchester. They have now had to push the Monday flight back by half an hour and have given me 3 weeks notice of the change. It now lands at 11pm. Now that doesn't seem like a lot but unfortunately it has quite an impact cost wise as the majority of the car hire firms in Valencia close at 11 and therefore charge you 30-40 euros to open later. Sadly I'll have to now give up on Ryanair just when I think they were really trying hard. I have always followed the rules and never been disappointed with them to be honest you get what you pay for but I'm finally getting to old to try and stay ahead of their next money making change and 7 days check in is ridiculous so it's back to Easyjet.

I would like (or a change) to compliment Ryanair on the way they handle my recent cancellation of my flight from Edinburgh to Alicante the staff were very supportive and understanding on our bereavement the cancellation and rebooking took place with dignity.