Having been put off using Ryanair about 4 years ago I took a flight from Bristol to Girona and return early July 2014. I was well aware of all the pitfalls and extra charges and then made the mistake of mis-spelling my own first name. I thought 'here we go' especially as I couldn't get through on the phone even the £1.09 a minute line. Then I stumbled upon their 'live chat' facility got connected within 2 minutes and had the name corrected. They emailed me a revised confirmation. Of the flights - well the pre-allocated seats are a great improvement - saves that awful scramble on board with the FAs screaming 'if you don't sit down we'll lose our flight slot' and passengers coming to blows. The boarding pass saying front or rear of the plane is sensible. Unlike previous flights (which was what finally put me off Ryanair) there were no cases either at BRS or GRO of passengers being harassed having their luggage weighed or measured or any sign of people being charged for things. Most notably I didn't hear any passengers grumbling about anything. So the simple impression of just 2 flights is that you get what you pay for on-time clean planes and a vast improvement from 4 (plus) years ago. Whether I want to brave a STN flight is debatable but I need to fly home later in the year and I won't be too worried.
Economy Class |
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Food & Beverages |
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