Ryanair

London Stansted to Seville and return 18-26th Sep. It seems that to supplement the apparent cheap fares they look for any and every excuse under the sun to get money out of you. We did not have the ability during our trip to remote Spain to pre-print the boarding passes thought this would not be a problem as we had flown with a world class budget airline Air Asia earlier in the year and they provide machines at the airports to check in or you could use you smart phone to display the barcode. Ryanair charged us 140 Euros for two boarding passes which took the girl at check-in 30 seconds to do. This was as much as the return fares from Stansted to Seville. Surely a charge must reflect the effort or cost associated with providing the service. They then bombard you before and during the flight trying to make you buy more rubbish from them.

Having flown Ryanair before I thought I knew what sort of flight to expect sadly this airline has gone from bad to awful. I boarded with my hand luggage having been meticulously measured and weighted by staff at the gate to find a free for all frenzy aboard. The over head luggage lockers were already full with many people still clutching bags in the aisle. Eventually after finding a vacant seat I asked the attendant where I should place my bag. I was told to put it under the seat in front of me I tried it didn't fit the attendant tried it still didn't fit so I was told to put it in the space between the seats. I questioned where I would then put my legs to be told that I would have to squeeze them in on top of my case. I said that this was unacceptable for a 2.5hr flight to be told that it was by own fault for not booking priority boarding and that my luggage would be off loaded if I did not comply! I refused pointing out my bag was within the correct size only after some adjacent passengers chipped in did the steward seek to put my bag elsewhere. On the way back the flight was not fully booked so staff sectioned off a few rows of seats just to make sure no one enjoyed any extra space they had not paid for - talk about no frills this is a whole new level.

Ryanair is cheap so you gt what you pay for I use them many times a year I can go home and get away for a cheaper price than a train ticket to London from Manchester. I really don't understand people who don t like it each time I travel the planes are full so they must be doing something right! Don't like the price of the food on board! Don't buy then! Bring your own! No much room for leg! Come on! The journeys are always short how much room do you need for a 2 hr flight! Ryanair is convenient and cheap I am just a bit upset by the fact that some routes are not used in the winter! I fly for business about twice a month and use various airlines from Manchester and to be honest the difference between KLM and Ryanair for example is a free juice a muffin and about 300 quid. The same people moaning on this page will fly Ryanair again because they are the cheapest and people like cheap!

Myself wife daughter and her boyfriend went to Paphos Sep 8th. We had no trouble getting through baggage counter .Flight was on time plane very clean and staff very courteous and helpful. As long as you follow Ryanairs rules you should have no problems. Coming back there was a 2hr delay owing to weather conditions over England and the continent something Ryanair could do nothing about. I don't know what you people expect off a low budget airline. Only problems caused were by stupid people with overloaded cases. One especially who could hardly lift his case. I admit I had reservations about travelling with them but would certainly use again. So try it you might like it.

We booked with Ryanair due to the reasonable flight take off times printed off the boarding passes at the local library I don't own a printer. The airline offered me the choice of pre-booking a seat as there weren't many left to choose from going by the list of available seat's. Once we got on board only 4 rows were reserved and were told just find a seat after row 5 they are all free. As for coming back from Spain this week all of the Spanish people were pulled out of the long queue and moved to the front. Is it just English people who hate queuing. My girlfriend purchased a wooden gift which weighed no more than 2 pounds and 4 inches wide but it was 5 inches taller than the allowed case height. She had no hand luggage so thought it would be reasonable to take it on board. No it was classed as oversized and the woman in charge having no common sense wanted to charge us the sum of 60 Euro to stick a label on it. Once on board we found several seats still empty. Surely knowing this a bit of lenience would have been used. Where once on board the seat next to us was empty anyway so she had to leave it at the boarding gate. How about teaching common sense in your training.

My flight from Dublin to Milan went well. It was the return flight from Rome to Dublin when the nightmare began. The flight was due at 9.00 pm it did not arrive we given no explanation for this. At midnight we were bussed to another airport escorted by Italian police. Then bussed back to the first airport. Finally we flew out at 6pm the next day. I will never fly Ryanair again I will pay the extra money to another airline for a better service.

Flight 20/9/13 Malaga - Bristol. Fined 70 euro per person (2 people) for not having printed boarding passes - had email/internet problems and unable to do so in Spain - the printing of passes and taking of fines at check-in took less than 5 minutes which seems excessive and very unfair profiteering. Boarding gate opened about 17.30 - queue enormous as first come first served seating (unless you want to pay an extra £20 to reserve seat). Started boarding just after 6 - still boarding until about 7 - nightmare experience like herding animals. Held up by Spanish boarding staff team as told not allowed duty free bag as only one bag per customer in cabin - option pay extra 60 euro or put in cabin holdall - which we did but very stressful and which then made cabin bag too big. In the meantime large numbers of passengers passed us making us some of the last to enter plane - chaos on board with luggage and seating. BTW - 3 girls passed in front whilst we had duty free bag issue - they were carrying large shoulder handbags and wheeled cabin suitcases but not challenged at all by boarding team staff. Flight left over half hour late which appeared to be related to boarding chaos. Never flying Ryanair again!

MRS-LTN. The low-cost terminal Ryanair uses in Marseille is absolutely the most depressing building I've ever been in it's reason enough not to fly. Flight was late arriving and departing seat comfort and service obviously nil and a 1 hour wait at the passport control desks at Stansted.

I am a woman aged 77 years and I use Ryanair approx 6 times a year to visit my family as I live in France and Ryanair fly to East Midlands. To me it is like using a bus. I follow the instructions on the emails sent to me by Ryanair before my flight and I have never had any problems. The staff have always been courteous and I have noticed helpful when needed. Re people having problems at the airport these are caused by the staff employed by the airport not Ryanair. My only beef is that on one of my flights we had two male flight attendants who were so helpful to an elderly lady who had had a fall in the airport. They could not have been kinder to her and her family.

The service is abrupt and very unfriendly. People are treated like second class citizens. Our trip to Treviso was appalling. At one point it was a free for all. No better than a cattle Market. The airline is a disgrace to travel.