"crew were particularly cheerful"
44 reviews S Karykas (Greece)
✅ Verified Review | First flight from Athens to Thessaloniki full due to air controllers' strike in Greece, however boarding was on time, lots of hand luggage were given to the hold before boarding the aircraft and everything happened according to schedule. Crew were particularly cheerful on this flight and there was a good vibe. On the return flight I was seated in the back, changed seat without asking, as there were a few rows empty. Quick disembarkation, crew tried to make sales a lot but I don't think they sold anything. As this was a very early flight most passengers were sleeping. This is a very short flight and everything went according to schedule.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | ATH to SKG |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"overall would fly again"
Jayden Petch (United Kingdom)
✅ Verified Review | GLA-DUB day return. Tickets a bargain at £20 for both flights. First flight was on one of the newer 737s with the Boeing Sky Interior. Good legroom and the seat was comfortable enough for 40 minutes. Flight left a little late but made it up on the journey. Dublin Terminal 1 is a bit labyrinthine but that's hardly the fault of the airline. Crew friendly, didn't really interact with them to be honest. Flight home on a plane with the old interior. Once again a bit late leaving but landed on time. Seat fine again, but was getting the early pangs of backache so keep that in mind if you are booking a longer flight. Did notice that the crew were very frequent in announcements flogging duty free despite barely having the time to do a drinks run, but that's with the territory when you fly low cost, if that's an issue bring some headphones. Overall would fly again, especially for the money I paid.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | GLA to DUB |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"3 hours of cold air"
R Kenny (Ireland)
✅ Verified Review | Seville to Dublin with Ryanair. Loud creaking noises from overhead luggage bin on take off. Following by 3 hours of cold air blowing directly on my head. I was seated in aisle seat 11D. My wife was seated in 11E. Reported issues to cabin crew repeatidly by myself and a lady passenger in our same row in seat 11F. Crew requested pilot to turn up temp in cabin 3 times. No concern expressed by crew regarding noises. Cabin became too hot after 3rd request by crew to pilot but cold air continued to blow from overhead. Crew did not at any point check back with me to see if matters improved. I suffered severe headaches after landing.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SVQ to DUB |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"won't be flying Ryanair again"
L Jackson (United Kingdom)
We were contacted by Ryanair at 1am with news that our flight from Alicante to Birmingham was cancelled due to French Air Controller strike. Despite given a helpline number we were unable to get through. The information at the airport was poor. A queue of about 100 people with 2 people on the desk. People had been in the queue for over 3 hours. Seats were not available for at least 6 days. On our return, information and support from the helpline was very poor . We won't be flying Ryanair again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | ALC to BHX |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"rubbish under all the seats"
O Moore (Gibraltar)
✅ Verified Review | Cork to Malaga with Ryanair. Our journey started at check in desk in Cork we had booked priority with Ryanair but we still needed to queue up with the other passengers considering there was only one desk open. We then went through security which was surprisingly empty and staff there were friendly. There was a fifteen minute delay that was understandable when we got to the gate we boarded with priority but once we boarded the aircraft it looked like a rubbish tip. There was rubbish under all the seats which was all the litter from the inbound flight. I expect the aircraft to be clean and tidy for the next departure. Once the aircraft was airborne the cabin crew came around with the food I ordered a breakfast, and it was awful.
Aircraft | Boeing 737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | ORK to AGP |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"service onboard was good"
1 reviews Anne Bates (United Kingdom)
This was the return leg of our flight after our day trip to Copenhagen. I like that they don't hang around, when boarding the plane it is very quick. My seat for this journey was a window seat, 10F by the engine. As with the trip out, the service onboard was good and staff friendly. I didn't eat on this trip just water, so can't comment on the food. We arrived back in Luton only 5 minutes late, but missed our bus home due to immigration delays. Overall for what we paid for these flights we were both happy with the plane the service and the trip.
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | CPH to LTN |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"happy to serve customers"
J Fox (Ireland)
Dublin - Berlin Schönefeld - Dublin with Ryanair. Very impressed with their new-found improved customer service experience. Smiling, attentive, engaging and happy to serve customers and deal with their queries and requests. Travelling with a sick passenger on return, the flight attendant was extremely helpful, concerned and reassuring. Baggage rules are now relaxed and gate staff were very willing to check in bags for people who wished to. I've been quite reluctant to fly with them in the past but this reticence has now been put to bed and would be more than happy to fly with them again. One point lost due to crammed waiting area at Schönefeld.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DUB to SXF |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"actually get treated well"
D King (United Kingdom)
Flew Edinburgh to Brussels. This airline's business model is essentially, "as long as it's cheap, they will buy it, no matter how badly we treat them". If you find a really cheap flight with Ryanair, go for it, but just beware that if you try to change anything their customer services will not be helpful in any way or polite. The gates they get are always on the edges of the airport and they do not give you water on the plane if you ask for it. You have to buy bottled water. Every other airline I have flown gives you a cup of water. You will be charged for anything extra and it isn't cheap for the extra stuff (which includes suitcases). If you need to take suitcases, just take easyjet or another not budget airline. It might end up only being slightly more expensive and you will actually get treated well.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | EDI to BRU |
Date Flown | February 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"very pleasant staff"
M Davis (Ireland)
Flew Birmingham to Dublin with Ryanair, have never been on one of these flights that hasn't been at least 90% full, this time around 50% as extra flights had been laid on for Cheltenham and this was one of the flights going back to Dublin near empty which made for a very relaxing experience. I fly this route several times a month and usually default to Aer Lingus as they can be cheaper if planned and booked in advance. This time fares on both airlines were exorbitant thanks to St Patrick's Day and the Cheltenham Festival and Ryanair came out cheaper. Brand new 737 with new interior and the very pleasant staff resplendent in their new uniforms. After a very stressful journey to the airport it was lovely to be greeted by such friendly staff, relaxing interior, comfortable seat (I had paid for exit seat for extra leg room so can't comment on the regular seats) and lovely relaxing music. It all felt surreal because our go-to response to anything Ryanair has usually always been negative but this looks like it's set to change. A few years ago, when I had taken my first Ryanair flight in many years I actually laughed at the state of the garish interior but not any more. Why ever did Ryanair not make these changes years ago, I imagine they are going to elicit quite the competitive response from competitors and not just from the no-frills market either. One comment I would always have to make about Ryanair is that although they can be categorised as 'no frills', the same can't be said about being a 'low fares' airline as some of the fares, particularly on this busy route can sometimes resemble long-haul fares. Apart from that, well done Ryanair and please keep up the relaxing music on boarding and disembarkation which is a really nice touch.
Aircraft | Boeing 737-800 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BHX to DUB |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Boarding was not a problem"
2 reviews Michael Koperniak (Czech Republic)
Prague to Stansted. Since the change of the baggage policy it's actually been great to travel with this airline. Onboard meals and drinks are an ok price and the meals are warm and. Boarding was not a problem. The only slight negative is that it's a considerable walk to the gate because they have their own wing of the airport so be sure to plan time for this. Onboard entertainment would have been nice considering this was a 2-hour flight but I can live without it.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | PRG to STN |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |