BOS-IAD. A dreadful experience. The flight was delayed and no information on further delays although they were obvious (e.g. crew lining up at what was supposed to be the departure). Well worn seats. Once on the plane we could not depart for 1hr. They easily could have kept us at the gate. The satellite radio is mostly obscurities and a lot of programming for political conservatives and evangelical Christians. It struck me as a very cheap product although one has to pay for earphones if a passenger doesn't have their own. Indifferent flight attendants and unintelligible announcements The airline seems to be trading on its previous reputation for quirky friendly service.