Jetblue Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1602 reviews
3/10
4 star Skytrax Rating
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8/10

Jetblue Airways customer review

(United States)

CLT-JFK. Getting through CLT check in/security was easy the one free bag was a nice touch as well. Boarding on time from CLT's new D terminal which offers good food and plentiful seating. Boarding on time and welcomed by a somewhat friendly female flight attendant who just continued to say Hi Hi Hi. No welcome aboard. Plenty of legroom and IFE was already turned on. Smooth flight chips and a drink were for 1.5 hour flight. The same female flight attendant was rude in asking an unaccompanied minor to "Turn down your headphones. We can hear them in the front." T5 at JFK is amazing. Overall great flight much better value than US and DL who fly this route.
Value For Money 12345
yes
10/10

Jetblue Airways customer review

(United States)

ROC-JFK-LGB Return. Rochester NY to JFK a new Embraer E190. Seat wide enough with enough legroom even for a large person such as myself. Short flight less than an hour in the air. JFK-LGB in a reasonably new A320. All flights on time or a little early. Flight attendants were reasonably outgoing and cheerful yet professional. JFK-LGB leg they let me have all the liquids I desired. I knew beforehand all JetBlue offers are snacks so I brought food along for the long flight. Same story on return trip. IFE worked as advertised. Bring along your own headphones if you can. Online check in is a breeze and highly recommended by the lines I observed trying to check in at LGB. I can't comment on their baggage handling as I did carry on.
Seat TypeEconomy Class
Value For Money 12345
yes