| My wife and I booked a flight from Logan Airport in Boston to Fort Myers. We planned to travel with our toddler and infant. We arrived at the airport early, struggled through a thorough and time consuming search at the security check, and made it to the JetBlue terminal with 20 minutes to kill before boarding started. It was a little after 8 am, so we went to Dunkin Donuts and grabbed some food and drinks for us and the kids. As we traveled through the JetBlue terminal, we noticed a kids' play area so, after we got our food, we returned there and put down our things. We fed both kids, changed their diapers, and went to the bathroom. As we were there, we heard a number of announcements over the loud speaker but none pertaining to our flight. After we got everyone squared away and ready for the flight, we walked to our gate and arrived there at 9.07. We were told that the door closed at 9.05. We asked if there was any way they could let us on the flight, but they turned us away. Was it our fault for not being there on time? Absolutely. We could make a number of excuses for ourselves, but, ultimately, it was on us to be there before the door closed. However, JetBlue did not make any announcements in the kids' area, which is in their own terminal. My wife and I were paying attention to the announcements and we would have heard the call for final boarding had they played it in there. In the end, we were stuck at the airport for an extra 6 hours, which was very difficult, to say the least. Not a fun experience. The way we were treated by JetBlue employees was less than pleasant, too. So, next time, I'll fly with another airline (and never again with two kids under 2).