Thai Smile Airways

✅ Trip Verified | Flight left early - about 10 minutes. Flight crew were very efficient and observed all the COVID-19 mandates. Food was very good - sausage and egg omelet with a bottle of water. And, I have been flying for over 50 years and today was the first time I have seen organized deplaning - buy about 2 rows at a time. This was so nice that getting off the plane was as organized as getting onboard. Prices are very fair and competitive and I really appreciate not having to pay extra for checked baggage. Other airlines charge 300-400 Thai baht for 20 kilograms. All in all, a very pleasant flight with an early departure and arrival.

✅ Trip Verified | Bangkok to Hat Yai. Perfect service with nice cabin crew. Very nice support from ground staff. Flight on time and early departure. Food packaging is quite clean and food is good quality.

✅ Trip Verified | Khon Kaen to Bangkok. Good service from staff and a nice snack. Cleanliness and nice service onboard. Free luggage loaded. Comfortable seat and room for legs.

✅ Trip Verified | A wonderful flight during the Covid-19 pandemic in Thailand. They surprise customers after the flight landed by gave us a snack and drink before we leave the airplane. For the cabin staff, they are very happy to give us the best services.

✅ Trip Verified | Efficient check in with social distancing. Smooth boarding procedures. On time arrival. Poor baggage handling at Phuket Airport by Airport Authority of Thailand. The carousel stopped as soon as the last baggage showed up on the belt. Didn't bother to let them roll to allow passengers to pick them up. Many people had to scramble to walk to luggage to pick up off the belt.

✅ Trip Verified | Phuket to Bangkok. Comfortable seat with pitch and width, free to choose your seat, supportive and friendly cabin crew, fly on time, have a lot of slot to choose flight,

✅ Trip Verified | It was a domestic short flight for about only 1 hour. Due to Covid-19, no food was served on flight, but there are snacks and water bottles which passengers can pick up before leaving the plane. When entering the plane, all passengers are provided with face masks etc. in sealed packages. All flight attendants were helpful and polite. The seats are more comfortable with wider space than other domestic flight within Thailand.

✅ Trip Verified | Udon Thani to Bangkok. Excellent service at a very fair price I always chose Thai Smile for my domestic flights and highly recommend. Baggage allowance included, not like some other airlines.

✅ Trip Verified | Bangkok to Khon kaen. I booked flight to kkc WE044 on 1 apr dep 13:35 This time I selected seat no 55C but this flight has been canceled. But I have new flight WE042 same day dep on 11:05 I changed seat and selected seat again seat no 39A, but when I checked in my boarding pass seat no 57K. If I selected already but the airline change my seat not fair. It’s very far from exit doors - if the airline need to change must change seat better than I have right. I understand airline seat management by omitting 1 seat in the current situation. But when I booked seat 39A the seat 39B and C still available I must sit on my seat but you manage very bad for me.

✅ Trip Verified | Chiang Mai to Bangkok. I have been flying with Thai Smile for 5 years. The service always improves and it gets better and better. Moreover, the cabin crew are helpful, friendly, warm and industrious to deliver a passenger professionally. The food usually changes, which depends on the period of time you fly as well. The meal is free of charge that means all class passengers (even if you fly in economy, you will get food onboard). A passenger who books in Smile Plus (Premium economy) can access Royal Orchid Lounge from Thai Airways for free. I would definitely recommend this airline to anyone. Thai Smile Airways is a subsidiary of Thai Airways, so the quality of service and food quite similar but I think Thai Smile is better than the mother company.