Thai Smile Airways

✅ Trip Verified | Bangkok to Phuket. The only reason I flown with Thai Smile was that Thai Airways has not yet resumed its operation. But I do not like anything at all about this airline. There is some hiccing-up every time I fly with them.

Not Verified | The cabin was not cleaned at all. I couldn't understand why there was a large amount of waste of used and dirty tissue paper in the seat pocket even though under COVID-19 hygiene management at this airline is only superficial, and the true nature is not understood. When I complained to CA, there was no apology, it was just garbage collection. Furthermore, they sprayed disinfectant on me, which has nothing to do with garbage. It is unthinkable that the safety of passengers has been ensured by providing such services that are impossible under common sense. Flight No. WE282/1 Nov. Seat No.50H.

✅ Trip Verified | Excellent airline to fly with. I like all the services they provided with the price of their Economy level. The booking is easy and this airline offer special price for senior citizen at 20% discount of its fare.

✅ Trip Verified | Phuket to Bangkok. Very good service even it is a short flight. The flight attendants are professional on both safety and the flight service. The snack is good even though during COVID.

✅ Trip Verified | Flexible, comfortable (big) seat, low cost, service minded, free seat selection and free Snack. Free luggage service, cabin staff and ground staff service good quality.

✅ Trip Verified | An excellent service provided by Thai Smile Airways crews. They always smile. A short flight only 50 mins but delicious snack and drink provided. The welcome announcement made very clear by captain including time to be landing and weather forecast. I will continue fly with Thai Smile Airways.

✅ Trip Verified | Flight departed before time and arrived much earlier than planned in Bangkok. Boarding and disembarkation was speedy and efficient whilst maintaining social distancing guidelines. Plane was very clean, whilst the cabin crew were friendly, polite and efficient. In-flight snack was good and made use of environmentally friendly utensils and packaging. All in all a very comfortable and enjoyable flight in these challenging circumstances

✅ Trip Verified | Bangkok to Ubon Ratchathani . On time performance. Good service and light snack. Feel comfortable during flight. Cabin Crew are smiling while they do service to passengers.

✅ Trip Verified | Cabin cleanliness is outstanding. Onboard refreshment is ok when compared with the flight duration. I expected nothing more. Crews were working professionally when having to deal with the covid-19 situation. 20kg Luggage allowance is notable when compared with the same range flight fares of competitors. Overall, everything was perfect.

✅ Trip Verified | User-friendly ticket booking website. The fee already included 20 kg luggage allowance. No hidden cost. Check-in was simple and smooth. Great inflight services. Clean and well-maintained interior. Free light meal: Japanese rice with teriyaki grilled Mackerel and a bottle of water. Free drinks choosing from tea, coffee, or orange juice. Seat was comfy. Nothing to complain. Great flying experience overall.