Ryanair

MAD-CIA. Last minute option but the experience was good for the price paid. Departed and arrived on time. The only issue is the stewards trying to sell too many products during the trip.

On a flight back to the UK from Dublin last night (26th January) we were surprised and pleased to hear that we would arrive back 20 mins ahead of time. On arrival at Gatwick the stairs were moved to the door ready for us to disembark but there seemed to be a problem and the cabin crew did not open the door. We sat there and waited and waited but not once did any member of the cabin crew explain to us why we were still sitting there. Eventually after some considerable time we used our own initiative and used the exit at the back of the plane. At no time did the Ryanair staff say anything! So much for Health and Safety. Seats were cramped and uncomfortable but as I am only 5ft 4ins not too bad for me but must be horrid if you are tall with long legs. Will try not to use again.

PRG-STN. Get what you pay for. Was mildly annoyed when I checked my reservation and saw that my only options as a non EU was to print my own boarding pass why no mobile option like everybody else? Check in desk was opened an hour before boarding and manned by one person. On the other side (for premium members?) there were 2 more employees but they were too busy giggling and messing around to consider taking a few passengers off the hands of the sole employee for economy. he was very friendly/quick and didn't seem at all jaded or phased that it was him vs 200 plus people. As I was in the front of the line my wait was short. The flight was full and everybody seemed to have carry on that well exceeded the limit so I was glad I paid the extra and checked my bag. Nobody was called out re succeeding the luggage limits so overhead space was at a premium but they got it all stowed. Cabin comfort was average and flight crew were pleasant enough. Arrived on time/luggage was offloaded quickly. All in all it was still a great price and well worth the money for the convenience of a short direct flight.

On the morning of 14/1/2015 were flying to Malaga on flight FR655 from Prestwick. We were called to the departure gate the aircraft could not have been further away from the gate we had to walk around 100 meters in terrible rain and sleet. The wind would have cut you in two to make things worse the aircraft was loading from the front only by the time we got onto the plane we were soaked to the skin this is no way to treat passengers. I do not think I will use Ryanair again. The seats are so close it is hardly possible to stretch your legs.

East Midlands to Malaga If you follow the rules you get a cheap flight but at what cost. The seat is poor even for budget airlines with the leg room the worst I have known in 30 years flying. Then there is the width. Yes I am a big chap but I have never had to ask for an extender belt it went no where near. Dignity lost but cheap fares and safe arrival.

FR2111 Oct 1st 2014. We have flown with Ryanair many times (EasyJet as well). Between them they are generally the cheapest way to travel. We've never had any problems at all. It clearly states when you book and in later emails you have to check in online. Its not rocket science. Its a no frills budget airline so why should you you get free food and drink? The cabin crew have been ok on our flights. They often use airports further away from the main cities. Again it clearly states this in the airport code name! Cheap fares no frills mostley on time and a safe airline. That's all you need.

Without doubt the worst airline that I have flown with. We had to check in at the airport and although my wife's check in went through in time mine missed by a couple of seconds and for this we were charged 70 euro's each. My wife was allocated a seat in the second row and I was allocated a seat in the very last row even though there were plenty of seats vacant together elsewhere in the plane. There was no organisation with regards to queues re both checking in and boarding the plane. When we landed we had to wait for ages to disembark as the ground staff forgot to bring the steps out for the front of the plane and then when went through customs we were asked for our landing passes which we did not have as they were not given out by staff as they were supposed to be. The seats were the most uncomfortable that I have sat on and the staff were not very friendly at all. You are better off paying extra and flying with someone else we will never fly with them again.

Unbelievable value Stansted to Vasteras (mid-central Sweden) for £49 return. Flight out on time small delay return. Hand luggage taken no problem. Flight crew were good but I couldnt understand their English on return flight. 737-800 decent plane but difficult to use toilet if you are a standing male over 6 feet tall.

Today I had the displeasure of flying with these bunch of amateurs. It is 13th January today and it was very snowy and cold at Knock. Ryanair staff as usual left us all standing in the snow outside the terminal building for ten minutes. It was bitterly cold and those of you who don't know Knock it is very open to the elements. It was freezing. We eventually boarded and we sat for 1 hour 50 minutes whilst waiting for an explanation as to why we were sitting waiting to depart. We were told that Knock airport staff were clearing the running when out of the sky arrives an inbound flight. Neither the cabin crew or the flight deck crew told us anything other than there was going to be a ten minute delay. Just not good enough especially as during the delay the cabin crew were to the front of the plane talking and joking rather than looking after their passengers.

After spending Christmas with my family in Uberlingen Germany my husband and I struggled back to Memmingen Airport for the Ryanair flight back to Stansted on 27th December in freezing blizzard conditions and it was no surprise to us or other people waiting for the 14.40 Stansted flight that we were advised there was at least an hour's delay in the arrival of the Ryanair flight out of Stansted. Eventually it arrived and we were called to await boarding. We were then told to cross the tarmac to the plane for boarding. However when we reached the plane we were not allowed to board. There was a barrier over both entrances to the plane. The whole plane-load of passengers were kept outside on the tarmac in windy freezing conditions for about 15 minutes. There were babes in arms tiny children and elderly people standing outside a plane we had been given permission to board in freezing conditions. People in the queues were shouting to be allowed to board to no avail. When I returned home I wrote to Ryanair: requesting an explanation as to why passengers were called to board before the plane was ready when the plane was parked just outside the Airport buildings and also asking that the explanation be passed on to all adult passengers aboard that flight. I thought that would be the very least they could do. Ryanair sent an acknowledgement of my letter saying they were looking into the matter and I have not heard from Ryanair since.