Ryanair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2261 reviews
4/10
3 star Skytrax Rating
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9/10

Ryanair customer review

(Spain)

A recent return flight with Ryanair from Barcelona to Tenerife North. Full flight both ways cabin crew friendly on both flights. Two bar services during 3hr 20mins. Paid 68€ return no luggage good value for money. Idiots holding boarding up as incapable of sitting in their allocated seats and then having to get up again and move around the cabin. Not Ryanairs fault. Stupid travelling public!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

Flight FR9884 from Liverpool to Derry on 22 March. This was my third trip on this route and just like on the previous ones the flight left in good time and landed 15 minutes early. The crew on board were friendly and welcoming as always. Ryanair has not once let me down. They're efficient and punctual so for that you can only love them. I'm not understanding why they get as many negative reviews as they do.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

Ryanair customer review

(Norway)

Flying from Oslo Rygge to Stansted several times a year. Never any problems Flights on time or even before schedule. Last trip 18 March to London and return 23 March. Flight attendants friendly and service minded. An improvement when Ryanair scrapped free seating and allowed one more item of hand luggage.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

Ryanair customer review

(United Kingdom)

Very unhappy with Ryanair we were unable to print off our return boarding passes until we were actually on holiday in Spain it took us 2 hours. To do unknown to us we had not paid for our baggage on our return flight and it cost us 40 euro this would have been avoided if we were able to print our passes from home. Unfortunately Ryanair wanted us to buy our seats then we could print off our passes but at £16 a seat - shocking Ryanair you should be ashamed. Let us print off our information before we fly who wants to be bothered will all that on holiday.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
no
8/10

Ryanair customer review

(United Kingdom)

FR1449. We flew with Ryanair on Sunday 15th March from Lanzarote. This was the 1st time we have flown with Ryanair and it wont be the last and I think the bad press they get is unfounded. Congratulations on a good 1st flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

Ryanair customer review

(United Kingdom)

No nonsense good value and on time! However was disappointed that they wouldn't provide me with a glass of water without my paying £3. Understand about charging for everything else but I think that they should be able to provide a glass of water especially given all the health benefits and the need to keep hydrated.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
8/10

Ryanair customer review

(United Kingdom)

Return flight from Manchester to Rome £58 return plus extra legroom seats over the wings for £10 each way bargain. Both flights on time and smooth didn't buy any food or drink and enjoyed the extra legroom. This was my 3rd flight with them and would book again they get you there and back on time and at a good price.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
6/10

Ryanair customer review

(Ukraine)

Last week I flew Ryanair for the first time. I didn't expect much from low-cost so I wasn't disappointed in any sense. The flight was from Gdansk to Stansted. I purchased priority service and 15 kg hold bag allowance. At check in desk they spent 5 minutes checking my documents since not many non-eu travelers use this service. They even printed me a "conventional" boarding pass. At the gate there was an expected 15 min wait in a crowd on the stairs leading to apron. Not pleasant for parents with crying children all around but bearable for solo traveler. A short walk to the plane then got to my seat. Since it was an exit seat can't say anything about standard legroom. What I had was fine. No seat recline. The seat was ok. Announcements were not noisy. Flight took off late and landed before schedule. I didn't buy anything onboard. Long walk on arrival. Bag on the belt when I was off the immigration. Don't have an idea what if things went wrong but what I got for my money was predictable and trouble free. Other options from Gdansk to London were Wizzair known for carry-on charges or conventional airlines with higher prices and transfers at major hubs. I preferred direct service. If took 2 hours and 68 USD to take me from G to L.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

Ryanair customer review

(United Kingdom)

Flew Dublin - Budapest return. No problems whatsoever. Packed flight took off and landed on time both directions. You do not pay for the toilets no one forces you to buy anything on board nearly every airline charges for hold luggage and seat selection. Not Ryanair's fault if a school party has purchased seats.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
5/10

Ryanair customer review

(United Kingdom)

I used the new business class when booking my flight mainly due to the price. Whilst the cost is reasonable to be honest it wasn't worth it. I didn't take luggage so no cost benefit to me. At Stansted I did get through security about 10 minutes quicker. Priority boarding going out was standing on the Tarmac for longer. The return from Morocco didn't give me any benefits as whilst the priority boards were first onto the bus to get to the plane everyone else was on the bus so we had to stand in a long queue. I do feel you should provide a hot drink and a snack at least as part of the package. Regardless of this the staff as always are helpful and kind. This experience won't put me off using Ryanair but may just stick to economy as the business cost is too much for too little.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes