Lufthansa

Hamburg to Frankfurt, very friendly Lufthansa staff at check-in in Hamburg. There was bad weather in Frankfurt, and as we were early at the airport they booked us on an earlier flight in order to prevent us from missing our connecting flight. Found that very attentive! Plane was very clean. We were served a small bag of tasty crisps, no more food was served due to bad weather. Cabin crew and captain apologized nicely. Good and punctual flight with LH.

I flew Frankfurt to Buenos Aires in Lufthansa First Class at the end of August 2015. Before the flight, I visited the First Class Terminal. Having been there a few years before, it's amazing how Lufthansa keeps the service at such a high level. When the plane was ready to board, I was driven to the 747-8 with a Porsche Cayenne. First Class has eight seats, however, on this flight it was only one other passenger and myself. From the moment I boarded the plane, two flight attendants looked after us for the next 14 hours. The seat has to be the most comfortable on any plane these days. I sat on 2A, which is my favourite. Lufthansa did a really amazing job. The amenity kit might not be as luxurious as on other carriers, but it was good for me. They gave me a Pyjama from van Laack in which I could sleep. The food was superb and I was served several starters. One of the flight attendants offered to prepare another main dish if I didn't like the course I ordered. It was followed by desserts and pralines. The service was very kind and attentive without being intrusive. IFE was great and had a fairly large selection of movies, tv shows, music and other things. When I was ready to sleep, the flight attendant made the bed on the seat behind me (3A). The bedding was almost as good as a regular one from home. They also put something like a mattress on the seat to make it more comfortable. I asked to be woken up two hours before landing in Buenos Aires and so I was. On this flight, the purser came around three times to check on me and the other passenger. On arrival in Buenos Aires we were greeted by a representative who explained us how the immigration process works and told us that our luggage would be delivered to a dedicated luggage belt. I highly recommend Lufthansa First Class. It's not cheap, but it's a top-notch product.

Munich to Dubai via Frankfurt with Lufthansa, on an older A340 with 2x3x2 seat layout in Economy Class, which is nice for couples. For the IFE the sound plug had a loose contact. Tables weren't cleaned properly and crew messed up the special food orders. When prompted they said it sometimes happens. Check-in had very long queues for manned desks. Only automated desks had shorter queues.

Dubai to Munich with Lufthansa, on a modern A330-300 with 2x3x2 seat layout in Economy Class. Check-in at Dubai was easy and no long queues. IFE had good selection of movies and worked fine. Special food orders were honoured and the quality was good. Warsteiner Beer in Economy class was good. Delivery of baggage prompt and arrival terminal very nice.

San Francisco to Frankfurt in Premium economy. The seat is okay with decent legroom and good storage spaces. Excellent IFE with a good sized screen. There was no dedicated PE check-in counter or priority boarding offer ex-SFO. Food and drink were the same as economy. The hot towel offered before meals is like a wet tissue.

I flew Lufthansa from Johannesburg to Frankfurt and then onto Vienna. I will just review the long-haul flight in this case. Johannesburg OR Tambo international terminal is fairly clean and modern and has a free, quick WIFI service with 30 minutes complimentary browsing time. The flight was very impressive with the new business class onboard the upper deck of the A380. Lufthansa now has a restaurant service onboard long haul flights so you order your food and favorite drink before departure. The food was fantastic and crew very attentive and friendly. My only critic is in regards to the inflight entertainment, which has a fairly limited selection in comparison to certain Asian airlines.

Munich to San Francisco with Lufthansa, and we have flown it before. I enjoyed almost everything on this flight. The entertainment was top notch with tons of movies, television shows, documentaries, you name it. The inflight service could have been better, often thirsty and having to walk to the galley to get water. The food was okay. We were served lasagna which tasted sweet, not to my liking. The seats were comfortable. There was a lot more legroom on this flight than the flight there (an A380 where seats were crammed together). However on this A340 I felt there was more room. I would fly this flight again with Lufthansa.

Frankfurt to Tokyo Haneda with Lufthansa in business class on what seemed like a new Boeing 747-8. This was my first time long haul on Lufthansa for over 5 years, and what a fantastic surprise. The seats and cabin were clean, comfortable bed and nice duvet etc and amenities. Food service was so good, and the best I have experienced since flying Qatar Airways in June this year. Nicely presented and food of a very good taste. Cabin staff were the highlight and biggest change since my last time on Lufthansa - they were genuinely keen and happy to serve, great interaction with customers. The IFE was good for some short night time viewing, didn't test the wifi on this trip. Most of my trips are out of London and I prefer directs, but would seriously choose Lufthansa over British Airways if they can offer good schedules.

Dublin to Tokyo Haneda via Frankfurt in Lufthansa Business class. The Boeing 747-8 is a joy to fly from Frankfurt to Tokyo Haneda, with a very professional and willing crew and great food. The new flat bed seat was comfortable over the 11 hrs journey. The European A321 Business class seat is at best hard and at premium economy level. Gate discipline by staff at Frankfurt was non existent.

I recently flew Lufthansa from Prague to Malta via Frankfurt, return. On both directions I changed planes in Frankfurt. The service on board was adequate for the duration. The Frankfurt to Malta portion is a little over 2 hours. For the first time in a long time the flight attendants were smiling and seemed to like what they are doing. On each flight we were served a sandwich, which was pretty good and free drinks, including alcoholic beverages. Lufthansa needs to work on is their in-flight entertainment. No entertainment options. Usually their in-flight magazine contains some interesting articles, but not this time. The planes were clean, in good shape and the legroom is good compared to other economy classes. Be prepared to walk at lot at Frankfurt airport, especially if you need to switch from area B to area A. Although in the same terminal it takes easily 15-20 minutes. If the price is right I suggest to try it for yourself. Just be careful as Lufthansa introduces more and more hidden fees depending on your fare.