Lufthansa

Dallas Ft Worth to Düsseldorf via New York JFK with Lufthansa. Super nice staff, plane was full but easy to board. Plane left on time food came out quick and was hot, I took the chicken teriyaki. Drinks were many, I had 2 glasses of wine and 2 shots of cognac, and woke up in Frankfurt. Staff was great and plane was clean, all the IFE worked and seats with power outlets.

Lufthansa was kind of special for me on my trip from Vienna to Milan via Munich. I have never had to catch a connection flight and even though I was a bit worried, I knew it would be okay and it was. The cabin staff were helpful and kind, and I can't complain about anything. This was the first time me flying with Lufthansa, but I hope, not the last one!

I flew Lufthansa from Munich to Istanbul on Thursday, 10 September. Fortunately, I missed the LH pilots' strike by one day. As a Star Gold, I used the business class check-in, which was friendly and efficient. Boarding was punctual and disciplined, but we all ended up on the same bus. Onboard, I had a window seat in a row to myself. Breakfast service was prompt. The meal was tasty and LH offers sparkling wine even in economy. We departed and arrived on-time, and luggage was waiting when we cleared immigration. The most impressive feature of the flight was the onboard entertainment streamed to the passenger's own ipad. The live route map can be enlarged to a point where you see the airplane actually moving over detailed terrain. I am looking forward to my return flight on Tuesday.

London to Mexico via Frankfurt with Lufthansa. Checked in online. Arrived at the airport with half hour to spare, worried about unable to check my baggage but staff really went out of their to accommodate. Flight to FRA delayed by 45 minutes due to no show pax, barely made the connecting flight. Seated on the A380 upper deck for the flight to Mexico, and it was very spacious and the seat was comfortable - although a bit narrow. The seat next to me was empty otherwise not sure if I would particulary like the design of the foot divider. Notice there was no divider to separate myself and the pax next to me which isn't ideal. Food was ok, nothing special. Good IFE selection. Overall a good product but something should be done about adding more privacy between pax and separate out the foot divider as LH have done on the A340-600 series.

Lufthansa from Frankfurt to Boston in Premium Economy. Great seat with lots of space, and great IFE with lots of films and large touchscreen monitor. Very friendly cabin crew, drinks available throughout the flight Pre-made off cocktail (non-alcoholic though). The food is the same as in Economy. Additional lower leg support would make the seat even better. Overall a good experience with only minor complaints.

I was upgraded to premium economy at the gate on my Lufthansa flight from Johannesburg to Frankfurt. I was surprised at how much better premium economy is to economy, so much more space, smooth and fluid entertainment system, great service throughout the whole flight. Friendly and attentive crew. Great food and drinks. Seats are very comfy and plenty of space to put all your stuff like phones, iPods, wallets, headphone, etc.

My latest Lufthansa experience was quite underwhelming. The catering has become meager (a small package with biscuits and one drink). The flight back was almost one hour late. The Boeing 737 on the flight back looked slightly tired, uncomfortable and worn seats and had not been cleaned properly before the flight (my tray was full of sticky spots and crumbs, cabin wall also had beverage splashes on it). In Frankfurt and Bologna we had parking positions away from the terminal which meant bus transfers - in Frankfurt they were quite long, plus 15 minute taxiing from the runway to our parking position. While the announcements in German were good, those in English were shorter, spoken in a hurried way and not very easy to understand.

Brussels to Munich with Lufthansa. The flight departed and arrived on time. Seat was much better than on the first leg. Overall no issues, and would fly Lufthansa again.

Athens to Montreal via Munich with Lufthansa in September, and was very impressed with the service. Equipment was like new, comfortable leg room in economy, good entertainment choices, good meals including complimentary wine/alcohol and constant refills of water or juice. Staff professional and very friendly. Would only advise that customs control for connecting flights could be more efficient at Munich Airport.

Lufthansa return Hong Kong to Munich in Premium Economy. Onboard, the seats were quite narrow and smaller in comparison to Cathay and not very comfortable. There is no proper divider between economy and premium economy and no separate toilet. The return from Munich it was raining heavily, and we had to take a shuttle bus to the plane. When we arrived at the plane, everybody just ran for it. No staff there with umbrellas or to coordinate. Given how strict Lufthansa are eg. With luggage weight, the number of pieces of luggage etc, you would think they had better coordination in bad weather.