Lufthansa

Montpellier to Cluj-Napoca via Munich with Lufthansa. The first leg was cancelled due to bad weather at the departure airport. We waited more than 4 hours in the airport without food or water from the airlines and then transferred to Marseille airport by bus. In Marseille, we were acommodated at the airport hotel, 2 in a room even though we did not know each other. A hot meal was available at the hotel but was not ready to be served when we arrived. After a night in Marseille, the following day we were put onto the flight to our final destination.

We flew Lufthansa from Manchester to JFK via Frankfurt, returning Washington to Manchester via Frankfurt. A321 and A320 on short hauls, and on the US a Boeing 747-88. Solid performance both ways with the US flights being on schedule. Aircraft were clean and tidy, IFE good but not exceptional, touch screens responsive enough and a adequate range of content. The slim line seats are okay for if you stretch a bit. Our seat choices were honoured as well. Food was edible but bland. What impressed me was how Lufthansa dealt with a delay issue (not LH fault) by proactively booking passengers through on alternates while we were still airborne to FRA. What didn't impress me was the lack of enforcement of cabin baggage rules on the US-EU sector, if you werent on the plane in the first 10 minutes of boarding, you had nowhere to put luggage due to all the maximum sized carry ons already occupying the overheads. The European flights had nice sandwiches and seemed more roomy - with more restraint in overhead usage space.

Lufthansa flight from Chicago to Frankfurt was pretty good. It was definitely way better and more comfortable than the one I took with Lufthansa one year ago. They were the kindest cabin crew, they smiled a lot, but not with fake smile. When I was forgotten during beverage service once, I was apologized many times for that. Food was served twice (full meal and snack) and beverages few times, probably 3 or 4. I was seated at the beggining of my part of aircraft, middle corridor, so no seat was in front of me, although it didn't mean more space for legs. Plane wasn't full, which means that journey was way more comfortable. Many passangers had 2 seats for themselves, some had more. Only one thing that I didn't like was comfort of the seat. It was too thin. More up-to-date films would be appreciated if they really want to be 5-star airline (and their crew behaviour suggests so).

Hamburg to Frankfurt, very friendly Lufthansa staff at check-in in Hamburg. There was bad weather in Frankfurt, and as we were early at the airport they booked us on an earlier flight in order to prevent us from missing our connecting flight. Found that very attentive! Plane was very clean. We were served a small bag of tasty crisps, no more food was served due to bad weather. Cabin crew and captain apologized nicely. Good and punctual flight with LH.

I flew Frankfurt to Buenos Aires in Lufthansa First Class at the end of August 2015. Before the flight, I visited the First Class Terminal. Having been there a few years before, it's amazing how Lufthansa keeps the service at such a high level. When the plane was ready to board, I was driven to the 747-8 with a Porsche Cayenne. First Class has eight seats, however, on this flight it was only one other passenger and myself. From the moment I boarded the plane, two flight attendants looked after us for the next 14 hours. The seat has to be the most comfortable on any plane these days. I sat on 2A, which is my favourite. Lufthansa did a really amazing job. The amenity kit might not be as luxurious as on other carriers, but it was good for me. They gave me a Pyjama from van Laack in which I could sleep. The food was superb and I was served several starters. One of the flight attendants offered to prepare another main dish if I didn't like the course I ordered. It was followed by desserts and pralines. The service was very kind and attentive without being intrusive. IFE was great and had a fairly large selection of movies, tv shows, music and other things. When I was ready to sleep, the flight attendant made the bed on the seat behind me (3A). The bedding was almost as good as a regular one from home. They also put something like a mattress on the seat to make it more comfortable. I asked to be woken up two hours before landing in Buenos Aires and so I was. On this flight, the purser came around three times to check on me and the other passenger. On arrival in Buenos Aires we were greeted by a representative who explained us how the immigration process works and told us that our luggage would be delivered to a dedicated luggage belt. I highly recommend Lufthansa First Class. It's not cheap, but it's a top-notch product.

Munich to Dubai via Frankfurt with Lufthansa, on an older A340 with 2x3x2 seat layout in Economy Class, which is nice for couples. For the IFE the sound plug had a loose contact. Tables weren't cleaned properly and crew messed up the special food orders. When prompted they said it sometimes happens. Check-in had very long queues for manned desks. Only automated desks had shorter queues.

Dubai to Munich with Lufthansa, on a modern A330-300 with 2x3x2 seat layout in Economy Class. Check-in at Dubai was easy and no long queues. IFE had good selection of movies and worked fine. Special food orders were honoured and the quality was good. Warsteiner Beer in Economy class was good. Delivery of baggage prompt and arrival terminal very nice.

San Francisco to Frankfurt in Premium economy. The seat is okay with decent legroom and good storage spaces. Excellent IFE with a good sized screen. There was no dedicated PE check-in counter or priority boarding offer ex-SFO. Food and drink were the same as economy. The hot towel offered before meals is like a wet tissue.

I flew Lufthansa from Johannesburg to Frankfurt and then onto Vienna. I will just review the long-haul flight in this case. Johannesburg OR Tambo international terminal is fairly clean and modern and has a free, quick WIFI service with 30 minutes complimentary browsing time. The flight was very impressive with the new business class onboard the upper deck of the A380. Lufthansa now has a restaurant service onboard long haul flights so you order your food and favorite drink before departure. The food was fantastic and crew very attentive and friendly. My only critic is in regards to the inflight entertainment, which has a fairly limited selection in comparison to certain Asian airlines.

Munich to San Francisco with Lufthansa, and we have flown it before. I enjoyed almost everything on this flight. The entertainment was top notch with tons of movies, television shows, documentaries, you name it. The inflight service could have been better, often thirsty and having to walk to the galley to get water. The food was okay. We were served lasagna which tasted sweet, not to my liking. The seats were comfortable. There was a lot more legroom on this flight than the flight there (an A380 where seats were crammed together). However on this A340 I felt there was more room. I would fly this flight again with Lufthansa.