✅ Trip Verified
| I flew from Berlin to Tivat via Frankfurt on 6 October in Business Class. The Senator Lounge in Berlin is in free fall. There was a lot of talk about the new Senator Lounge. In the end, the new one is worse than the old one. The choice of food and drinks is very limited. For breakfast, there used to be at least three choices of cold cuts and cheese; now, it is one each. The croissants are gone, the toast has gone, there is only one kind of sliced bread. There is no free champagne anymore, the alcoholic and non-alcoholic drinks selection has suffered considerably. Shame on Lufthansa for giving such a bad impression in their lounges in the German capital. The departure from Berlin was 30 minutes delayed because of the late arrival of the incoming aeroplane. However, the announcement was only made when it was already time for the pre-boarding announcement. As I was in a good position overlooking the apron, I knew that the aeroplane had not even come yet, but, to many other passengers, this came as a most unpleasant surprise, as a lot of them seemed to have short connection times in Frankfurt. The aeroplane left with a delay of more than 30 minutes; the flight itself was quite good. In Business Class, they served a tray containing a plate with slices of roast chicken, vegetables and pesto, accompanied by some bread rolls with butter as well as some panna cotta with cherry sauce and clotted cream. For me, there was enough connecting time in Frankfurt, as I knew exactly how I could get from Terminal 1 to Terminal 2 quickly. I spent some 20 minutes in the Senator Lounge. It was quite empty for that time of day. The food served reflected the fact that the Oktoberfest in Munich had started. It was all very Bavarian – the same you get in the Munich lounges all year round. Within the 50 minutes I was in Frankfurt, the departure gate changed at least four times from B30 to B20 to B27 and finally to B28. The flight from Frankfurt to Tivat was the real disappointment. The flight was more than twice as long as the inner-German flight from Berlin to Frankfurt, but the food served on board to Tivat was exactly the same as on the previous flight. I mean how is this possible? How can it be that Lufthansa – a so-called 5-star airline – offers the same kind of food on two different flights at two different times of day with different flight duration? Frankfurt is Lufthansa‘s main hub; the vast majority of the passengers have connecting flights here. Is that the impression Lufthansa tries to leave? Austrian, a Lufthansa-group member, is able to serve a hot meal on all international flights no matter how long it is. Why is the parent company, Lufthansa, not able (or willing?) to do the same?