Jetblue Airways

Orlando to Boston with JetBlue. Our flight was extremely pleasant. Our flight attendant was amazing and made sure we comfortable our entire flight. I have flown with JetBlue several times and I have always had a great experience. Highly recommend others.

✅ Verified Review | Utterly useless. Flight from Reno to Long Beach was 2 hours late, checked the city it departed from and there were no weather or other extreme delays on that end, so what gives? Also had to go back to the ticket counter twice because the boarding passes they printed the first time wouldn't scan at security. Friendly enough employees but they will nickel and dime you for everything, be prepared before you get on the plane. I really would of preferred to pay a few more dollars and book with an airline that wouldn't make me multiple hours late for work for no reason, but I didn't book this trip.

✅ Verified Review | Jetblue is a great example of "cheap and cheerful". OK, it was really a short round trip between Boston and New York (40 to 45 minutes each way), but from experience, this does not mean unpleasant surprises can't happen. The flight out was a new route to LaGuardia so the passengers even got a free morning snack (bagel with some jam). Unlike most airlines, Jetblue did not threaten people forcing them to surrender their cabin baggage, but instead asked for a specific number of volunteers. Our flight back was at 11pm, but we arrived earlier, and it turns out that Jetblue can try to put you on an earlier flight for free (if it's just one flight earlier). They managed to fit us on a flight one hour earlier. Both flights were on time despite going between very busy airports, and since the allotted time takes into consideration possible delays, we arrived earlier than scheduled in both times. The best part is how organized Jetblue flights are. From a boarding procedure that, like in APAC, fills the back rows first so that long queues don't get stuck behind, to the way they distribute drinks (ask first, then only bring what's needed instead of pushing the trolley for half an hour).

✅ Verified Review | Flew from San Jose Costa Rica to Orlando. Jetblue's A320 has the most comfortable seating in economy that I have been in and at 6' 4" and 300 pounds that is a very positive thing. Unfortunately, that is about the only positive. Fares were reasonable but the absurd $55 for two bags and $20 for one is a pure ripoff. They provided nothing except soft drinks/juice on the flight, the snacks were tiny and even the overpriced food they were pushing looked like something out of a nightmare. It seems to me that with fuel prices half what they were a couple of years ago, completely booked flights and charging for every amenity they could be a bit more generous. In contrast, an Avianca flight from Panama City, Panama to San Jose earlier in the day had a perfectly acceptable breakfast snack with quality products and no baggage fees. Outdone by a Colombian airline.

✅ Verified Review | Fort Lauderdale to Cleveland. One of my group didn't have a seat assignment on their ticket. We went up to the check in desk to address this issue. Once there, a gentleman on the same flight was waiting for assistance but there was no one at the desk. However, there was an employee standing at the front of the entry line deep in conversation with a woman in a wheelchair. We waited patiently for someone to come and take care of the man in front of us as well as ourselves. Five minutes passed with no one attending the desk. One of the pilots came over so he could board the plane. He received no assistance. After waiting a few minutes. He walked up to the agent and proceeded to ask why he wasn't helping the man who was still waiting at the desk. The pilot walked away looking frustrated. The agent proceeded to turn back to his conversation leaving the customer still waiting at the desk. Eventually, the agent started to walk away from the woman he'd been talking to when the husband stepped up and entered the conversation. At that point I walked up to him, excused myself, and ask if there was anyone working the desk. He said yes and I proceeded to ask when they would be coming. He hesitated for a moment before identifying himself as said attendant. He finally asked what my needs were. The man at the attendant station still stood unhelped with a look of aggregation on his face. The agent asked us to wait, saying he'd be right back, as he walked to the desk. We followed behind him just in case he got distracted again. The first customer's frustration grew based on his look of discuss at having been completely overlooked. Fortunately, a second agent showed up to the desk and helped the first guy. I've never seen such poor customer service at an airport in my life. If this is the way JetBlue treats it's customers, they just lost my business.

✅ Verified Review | New York JFK to Ft Lauderdale. I purchased a non refundable ticket in advance and selected a seat (3c) at time of purchase. When checking in and obtaining my boarding pass, they changed my reserved seat to 32c in back of the plane. They had no right to give away my seat as I purchased a nonrefundable ticket. If I wanted to change or cancel my reservation, they would hit me up with the full fare, and if I changed the time or date, they would have charged more. There policy is wrong and unfair. I should have been given the seat I originally reserved. I have choices in the future and will choose an airline a bit more honest than jetblue.

✅ Verified Review | Syracuse to Fort Lauderdale. All-around great experience with Jetblue Airways! At the airport, the ground crew were excellent. Booked a 'Need more Space' seat. It was comfortable and spacious (row 1). Flight crew was amazing and the luggage came off quickly. Plane was not new, but relatively clean. All TVs functioned well. Free 'Flyfi' was a great bonus! My only complaint might be that the tray table, which came up out of the arm and was hinged in the middle, was bent so it was difficult to put a beverage on and remain confident that it would not end up in my lap. All in all, two thumbs up!

Boston to Las Vegas with Jetblue. It had been sometime since I'd taken a US domestic flight so was unsure what to expect at check-in. However, it was easy and quick which made the early morning flight a breeze. Boarding (row by row) however, became a little complicated as the announcer didn't speak clearly. It was a 5 hour flight and although you have to pay for refreshments (no cash accepted) they provided 2 complimentary (soft and hot) drinks and snack service. Arrived early into LAS and baggage collection was prompt. Will use again.

New York JFK to Orlando with Jetblue. Ever since I moved to Florida I have been taking a lot of trips back and forth to New York. I am always shopping around to save. I have tried other airlines and in the end Jetblue always turns out to be a better experience. The planes are roomy, there is a TV for everyone and you end up saving more than with other airlines. Other airlines try to get you with a cheaper ticket and then over charge you for carry-on. With Jetblue your carry on is free and checked baggage fees are not too high. They always offer you a drink and a snack for your trip. I love to fly Jetblue.

Newark to Boston. Being a first time flyer on jetBlue, the trip was excellent. Amazing service from crew, very polite and welcoming. They walk you through each step from check in and to boarding. My flight only lasted around fifty minutes and the seat and entertainment system kept me happy. There are over 75 different live TV channels to choose from. As a bonus that comes with the system is a flight map and Sirus XM radio! I will definitely recommend jetBlue to anyone!