Frontier Airlines

✅ Trip Verified | Nashville to Las Vegas. We saved up for the trip for months. My husband was taking me to Vegas for my birthday. We were at the airport 3 hours early. Got checked in went to find out just were we would be boarding and the walked to get food. It was 45 minutes before time to get on the plane. We walked back to the area the lady was on her phone talking to a friend. I know this because I could hear her conversation when I walked up to see if we were still in the right area. Well we got in the boarding line when we got to the check in door the girl taking the ticket said please go to the counter. I said for what, I had read all the bad things about this airlines but hey I try to stay positive we were excited about a getaway. We talked to the so called Supervisor. She said the plane was gone, she said she announced it several times I said but we were right here I even talked to her. She became rude saying well you all are the only ones that did not here me. Well can we get on another flight no she states well can we get our money back .. no it's not my fault she states. Then threatens to call security. What about our bags they are in the flight that has left. She said what you want me to do? Then she says we usually don't do this but I can try and get you all on a flight on Wednesday. I said but we would we do about rooming until then she said I dont know. Or you can get on a plane Friday.

Not Verified | My flight from Albuquerque to Denver was cancelled well before departure. The reason stated was weather. There were indeed thunderstorms in the area. I checked on all other flights on other airlines and they were delayed by about an hour but none of them were cancelled. I checked on Flight Stats to see the on time rating of this flight, Flight 630 and was shocked. The overall flight rating was "Very Poor" The On Time percentage was only 36%. The Excessive (over 3 hours) rate was 55%, and the "Very Late" percentage made up the remainder. This means that Frontier deliberately operates this flight with no intention of getting it's passengers to their destination on time or in my case, at all. I can understand why Frontier is rated the worst in the country, but this seems fraudulent. I cannot believe the FAA allows this bad an airline to operate at all.

✅ Trip Verified | Portland to Denver. So first day of vacation was super crazy. We packed the house, dropped the dog off at doggy camp and headed to the airport at 1030pm with all 4 kids under age 7, 4 carseats, 4 checked bags and 1 grandma to board our 1255am flight. Papa dropped us off and we headed to the Frontier counter to check in. I hand them my id and they tell me did i know our flight was cancelled. No!? They said they sent me an email around 6pm for our flight saying it was cancelled due to weather in Denver. Not delayed., cancelled, and the soonest next flight would be 5 days later! Or they could refund my money in 5-7 business days. I cant believe how horrible i felt looking at my excited kids and the mountain of stuff we had to move with no plan. Frontier refused to accommodate us in any way and as of now i am not even sure the refund has started processing because all 4 times i called customer service it disconnected me. Of course there were no other available flights out last night but some out during various times in the week costing double what we had booked 4 months ago. Needing to get to a funeral, we decided our only option was impromptu road trip. Rental cars cost triple what we had reserved in Denver so we came home, threw everything into our traverse and away we went. After 26 hours of basically driving through the night we made it from Washington state to Denver. I will never fly on Frontier and dont recommend it to anyone who wants to get to where they are going!

✅ Trip Verified | Birmingham to Denver. Absolutely had a great trip! Love this airline, this was my 4th time flying with them and they all have been great! Being over 6’ tall there is plenty of leg room. All my flights have been on time and the flight attendants were all friendly. You have to pay for you food and drink but for the money I saved on the ticket it’s well worth the 2 dollars. My ticket was 156 round trip, well over 200 dollars cheaper then anyone else. Thinking about getting there frontier credit card and will definitely be booking a trip in the future.

✅ Trip Verified | Nashville to Denver. They cancelled my flight back home and wouldn't have another flight out for 3 more days. My husband and I had to buy a $1000 ticket just to get home through Southwest. Don't fly Frontier, just go ahead book originally through a reputable airline. It may be a little more expensive right now, but it could save you $1000 later. They also charge you for anything other than water (soda, tea, coffee, crackers, etc), their plane smells, they charge you $50 each way for any luggage larger than a computer bag, and if you're 5'5 or taller, you're going to have an absolutely miserable flight due to having zero leg room.

✅ Trip Verified | Philadelphia to Dallas Ft Worth. This airline is the worst company. Today they cancelled my flight. They offered a new flight 5 days later, they do not pay for hotel. I gave $ 430 to book a new flight from another airlines. My flight was at 7:42 pm. Now it is 23:49. And i am still at the Airport. I am trying to find a place this night.

Not Verified | I have fly with Frontier 3 times so far, 2 times from Dallas to Denver and 1 time from Columbus to Denver. Every time they have had multiple delays, this airline is king on delaying flights. It’s not just a few minutes it’s always more than an hour. They start with 20 min. Delay and keep adding until they frustrate their passengers. It’s not delaying because of any unexpected events or weather conditions, it’s always mismanaging their scheduling.

✅ Trip Verified | Raleigh Durham to Las Vegas. Worst airline, every flight has been delayed 3 hours and one flight was delayed 3 days. Now my flight home after waiting 3 days of waiting is delayed and they are asking for people to volunteer to get a different flight.

✅ Trip Verified | Denver to Minneapolis. If you love missing shuttles, connecting flights, car rentals, or even whole events this is the airline for you. They feature delays and no notifications free of charge. The seats are so uncomfortable you won’t sleep a wink.

❎ Not Verified | Denver to Las Vegas. The aeroplane was dirty and disgusting. Seats were all dirty and windows had smears and handprints all over. Trash on the floors like it had not been cleaned in months. Flight attendants were not very friendly at all. Worst flight since I moved to Denver.