"seat design is atrocious"
E Lane (United States)
✅ Trip Verified | Flight attendants and active flight staff are fantastic, however customer service and seat design is atrocious. I ended up collapsing on the flight and had to be walked off by emts, tried to change my return ticket to another member of my family as its clearly unsafe for me to fly and the fee was insane. Basically would have been buying a new ticket. Now to the seats on the flight, if you in anyway have a medical condition that is triggered by positional sensitivity then frontier is NOT for you. You cannot lean forward to put your head on the tray and you can in no way shape or form lean back. In order to restore my blood pressure I have to be reclined or supine-neither of which are remotely possible on a frontier flight. Ended up laying on the floor (which left black marks on all my clothes as the floors were very dirty) in front of the bathroom because there is no safe place on this plane in case of medical emergency. Also the space between passengers is non existent-as a 120lb 5’10” extremely slender woman I was absolutely eclipsed by the two passengers on either side of me. Flight attendants 10/10, passenger comfort and humanity of customer service- 0/10.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | June 2024 |
Type Of Traveller | Family Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"Genuinely awful!"
M Moyle (United States)
✅ Trip Verified | Genuinely awful! Like flying cross-country in a lawn chair. I’m only slightly above average height and I had to wedge my legs into place with my arms. Seats don’t recline, don’t have power sources, and don’t have TVs.
Seat Type | Economy Class |
Aircraft Type | A319 |
Seat Layout | 3x3 |
Date Flown | May 2023 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"stretch seat is worth it"
9 reviews M Galeno (United States)
✅ Trip Verified | This was my second trip on Frontier from Philadelphia to Cancun and back. The trips were 17 days apart. On both trips I upgraded to “stretch seat”, it is worth it, there is one particular seat above the wing (photo attached) that does not have a seat in front that is the best seat if you don’t mind being on the wing right next to an engine. From Philadelphia to Cancun was about four hours and three hours coming back. These seats held up well for that time and I was as comfortable as I could be for the product offered. An additional benefit of the stretch seats is that you can also recline. The tray tables are super small but you really don’t need them for much, so their size did not matter to me. Frontier is an ultra low cost airline so you pretty much get what you pay for, if you can spare the extra money, go for the stretch seating on flights that are three hours or longer.
Seat Type | Economy Class |
Aircraft Type | A321 |
Seat Layout | 3x3 |
Date Flown | April 2022 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"Not very comfortable for a long flight"
J Balmesa (United States)
✅ Trip Verified | We paid extra for specific seats but did not get them and did not get a refund. Seats have fabric covering over hard plastic. No padding as would be expected with an upholstered seat. Not very comfortable for a long flight. Tight spaces but similar to other airlines in that respect.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | September 2021 |
Type Of Traveller | Family Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"The seats don’t recline"
C Horten (United States)
✅ Trip Verified | The seats don’t recline (they are supposedly already in a recliner position) and paper thin giving you no comfort! The tray table is also about the size of an iPad Air and being that the seats are already “reclined” they bow out right where the tray table is making it almost impossible to use it for anything at all. I would definitely pay more even if I didn’t get a direct flight option to be more comfortable and not feel cramped and squished just to save a few bucks.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | December 2019 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"extremely uncomfortable position"
Annie Teale (United States)
Not Verified | Seats do not recline and they force you forward somewhat in an extremely uncomfortable position. The tray tables are horrible, about the size of a kindle fire book. They charge for seats, bags and carry ons. It is impossible to get comfortable in these seats. They purposely removed the regular airline seats that you could at least recline and attempt to get some comfort out of, to these thin hard stationary seats so they could cram more people in their jets.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | July 2019 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"think that is double dipping"
Karen Haag (United States)
Not Verified | Booked my flight but not my seat at the same time. When I booked my seat I thought I was all set to go until I called a couple days before my trip to confirm everything and was told I didn't have a seat. After speaking to a few customer service reps (because I couldn't understand them) I was told I needed to select another seat and was charged $54. When I printed ticket it showed original seat I had selected. Tried to talk two rep on phone after I got back and at the airport and got no where. They said it had to be my fault because I selected a new seat, unreal. So bottom line I paid $94 for my original seat and the flight was overbooked so someone else sat in the second seat they made me book. I think that is double dipping, and if it is it's illegal. Some customer service reps were very rude, would not let me explain they just kept cutting me off. Flight was good but that is all I can say about it. Almost missed our flight because an employee at the airport told someone in our group she could go out of the security area to go to bathroom but then she couldn't get through security because you shouldn't leave luggage unattended so we took her luggage but then the security attendant wouldn't let her back through. It was quite the commotion and literally almost missed our flight, they were putting up the gate.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | May 2019 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"the seats do not recline"
P Lorton (United States)
✅ Trip Verified | The savings is not worth it!!! Pay a little extra. The only good thing was Walking up to the front counter but after that the line to get through security was a mile long it wrapped around the front part of where you check in. It was worse than a Disney line. I almost missed the flight and I was there 2hrs ahead as suggested. I am now on the plane and the seats do not recline and are hard seats with barely any padding. The tray table is the size of a mini ipad. But the flight attendants are very polite.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | April 2019 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"met my expectations"
A Brackin (United States)
Not Verified | Well, I'm 6' tall, 220#, medium build (I guess). I could have used 2" or more leg room and a couple more inches in width. Mostly more padding and a few more degrees tilt back on the seat would have been welcome. Having a lot of experience sitting stock still in a tree stand certainly helped. The flight was about 1hr 40min - I wouldn't want to do much more. You get what you pay for, so I'm not too put out - met my expectations and got us home. I would pay more for more comfort. I was really impressed with the A320.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | April 2019 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"not worth the discomfort"
Frank Drummond (United States)
✅ Trip Verified | Average male yet my shoulders extend beyond the width of my seat. Poor cushioning, little legroom, no reclining, no lumbar support for 4+ hour flights. Once a loyal Frontier flyer, no longer. The small savings is not worth the discomfort.
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | January 2019 |
Type Of Traveller | Family Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |