✅ Trip Verified
| This was not a flight my partner and I were able to get on, per day. We flew Frontier from Denver to Albuquerque and on August 12, arrived at the Albuquerque airport to fly back to Denver via Frontier. We arrived at the airport at 12:35 pm, and had already received a text at 13:16 pm stating “Travel Alert!! Frontier flight 630 leaving from Albuquerque is delayed. Departure now estimated at 14:22.” We proceeded to go through security and the monitor confirmed the delayed flight time. We decided to eat at a restaurant in the airport due to the delay. After, we checked the monitor again and it still verified the delay. We arrived at the gate at 1:35 pm. The check-in desk screen said the flight was delayed. We sat down waiting for an update but none came. Eventually we wandered around looking for a Frontier associate but were told that we would have to exit security to speak to someone at the initial check-in desk. Before this, we checked the flight status online for an update and it said the plane departed at 2 pm, even though we arrived to the gate 25 minutes before this time and there were no final boarding calls. We left the secured area and headed to the Frontier ticketing counter, but there were no more flights going out and no Frontier employees on-site. After a long phone call with Frontier, they are reimbursing our flight, but the only other flights out through other carriers were $548 or more (with a 22 hour layover in Seattle). We settled on $612 a piece for a one-way flight from Albuquerque to Minneapolis. I will never fly Frontier again and I will gladly pay for a somewhat more expensive flight to avoid going through them. Terrible experience.