✅ Trip Verified
| Winnipeg to Calgary. I should have totally read all these reviews before booking ticket for my vacation from this worst Airline ever. My flight was scheduled for 3.35 PM on September 12 2018. Airline have sent an email notifying flight is 60 mins late, but upon reaching to the airport, we found out that flight is delayed for 2 and a half hour. We waited at the Airport and when it got close to the new time, they have changed time again for another 2 and a half hour, still waited at the airport and then they changed it for another 2 and a half hour. All these changes apart from the first delay of 1 hour were not informed to us, we just find that out when we reach to the counter to hand the check in bag. Upon the last delay i lost confidence that this flight will take off today so went back home. Called airline to confirm 1 and a half hour before the new scheduled time, they said yes it will depart at 11 and if i don’t show up or miss the flight i will lose the money. Left home and reached to the airport and found that flight has been cancelled. The staff at the airport were not answering properly and arguing with us rather than explain the situation. I felt like they were highly unprofessional and kept on saying we can not do anything and we do not work for flair air, we are just third party contractors. There is actually no one from airline working there. They do not care about you. Now they are saying they have arranged new flight for us who missed today’s flight at 7.15 in the morning, but when i asked for the confirmation that they have re booked us for that flight, they said they do not have any information on flight yet because it has not been set up yet, so i highly doubt that there will be any flight tomorrow morning. We tried to making it cheaper but it is costing more money now, we have already spent $50 on taxi and lost our rental car reservation which we got for $107 for 4 days and i want to rebook the rental car it is going to cost my $250. We lost money on our hotel reservation. So trying to make it cheap can cost you even more money. The service we got from Flair Airlines is worst ever. I really wish i read these reviews before booking. I have seen delay word in each and every review, so it is not just today that the flight got delayed or cancelled, it is their everyday thing. Please do not book with this airline. Highly not recommended.