| Edmonton to Toronto. Used Flair for the first time on a short weekend flight over to Toronto. On the way back we checked prior to leaving for the airport for any delays and there were none, but when we arrived we were told there was a 2 hour delay and the plane still needed to go to Halifax and back first, which still wasn't mentioned online. Since we didn't have time to leave the airport again we checked in and went through security. We got a small amount of food vouchers. Knowing that the flight would still need to go to Halifax, we kept an eye on the Halifax flight. After 2 hours the flight to Halifax had still not even departed and they never updated the fliers that the flight was becoming more delayed. After our flight was supposed to take off the second time they finally adjusted the time to reflect the initial delay, but not subsequent ones. For an under 4 hour flight on a Sunday evening where we all had to work the next day, the total delay was from 8:00PM take off time to 5:30 in the morning take off time. I was late for work on a Monday from a flight I was expected to be home from by 10pm on a Sunday. This was in the summer and there was no inclement weather. Once I was home, it was impossible to get hold of their support, the line on the website did not work, and it took literal months for anyone to get back to me. When they did respond, there was no explanation, no remorse, and no concern over the affect on the passengers. At the end of the day, I hope nobody decides to fly Flair, or they are prepared for ridiculously lengthy delays no matter the distance they are flying. I'll cough up the few extra dollars to not miss work next time.