Flair Airlines

✅ Trip Verified | Horrible service, can’t believe how rude and Ignorant the lady was at gate A20 in Calgary. We paid for our tickets for round trip including baggage. We got charged another 130 dollars for carry on baggage again. We tried to show the lady our booking reference and she refused to listen and basically told us to shut up and pay or leave the carry on bags. I will never recommend flying with Flair airlines. It was first and will definitely be our last using this airlines. I can now see why there are so many negative reviews.

✅ Trip Verified | This airline was great for my return trip from Toronto to Edmonton in 2023. The flight left on time. The staff were helpful and friendly. There was no waiting on the tarmac to leave the place. I was allowed to board last cuz I’m a bit claustrophobic. Inexpensive ticket price. Staff were so nice! I bought a coffee for about $3 and it was fine! Thank you Flair for a stress free flight and on time.

Not Verified | Absolutely Terrible. On my way to Montreal I was not changed a carry on fee, but on the way back at the gate they charged me $85. When I said I wasn't changed on the way there the attendant rudely replied "Well if you don't pay you're not getting on". This is after I paid to upgrade. They seated me in-between two toddlers which the flight attendants allowed to run around the aircraft, knock on the pilots cabin door several times, also allowed them to climb all over me even though I asked both the parents and the flight attendants to please stop allowed them to run wild like this. It is an aircraft, not a daycare. I fly several times a year and usually go with United or Air Canada. This time I thought I'd try to "save" a couple dollars by flying this airline but when all was said and done with these stupid carry on bag fees, which I have never been charged for a backpack before for ANY other airline, it worked out to be the same as any other airline. Save the headache and go for a different airline. Also the app never works. Take some of the money form those bogus and predatory bag fees and use it to hire a competent app development company.

✅ Trip Verified | Front counter staff was so rude and charged $88 each for mine and my mother’s personal bag. I flew with Lynx from Vancouver to Winnipeg they didn’t charge me single penny for the same personal bag. I am very disappointed with the service never gonna fly with this airline.

✅ Trip Verified | Thank you Sheena from Flair Airlines for assisting me and my mother in law during check in. Very friendly, accommodating and excellent service. I will definitely recommend Flair for the very excellent service.

Not Verified | Really rude staff, have no idea what they're doing. Demanded $150 for a bag I already paid for. Waste of time and energy. They have cheap tickets but they demand more money for bags and everything.

✅ Trip Verified | My parents were to fly around 8:45 to Vancouver from Calgary on a one hour flight. They were going along with my Aunt to a funeral. Only reason we booked them is due to a WestJet strike. All 3 in their 70's. Flair cancelled it and gave no hotel. Minimal for vouchers. Made them wait til 6 pm for another flight. Then again for 11:30 pm and then for 2:50 am. After the third cancellation, my parents and aunt ended up cancelling and we're lucky to get a flight thru WestJet. Their strike ended earlier in the day. Thank God. Avoid Flair. They do not know what they are doing.

Not Verified | Flair Airlines has cancelled on my trip 2 times now, completely made my plans a mess and when I went to get a refund because their most recent cancellation was both my flights for the same day, 45 mins apart from each other and for different cities. They are only refunding me partial. I couldn't get a straight answer from the rep on the phone so I asked to speak with manager, the told me they are busy. I continued to try and understand why wasn't being fully refunded for their cancellations and her answer kept being "its our policy" I told her I would wait for a manager and she told me she's "ending the call" and hung up on me. I am in complete shock on how flair handles their business and would never trust them ever again. This was a complete nightmare and their customer service is zero, they don't have any. I am being partially refunded for a flight that was cancelled by flair 2 times! Flair will not last long, they really don't know what they are doing.

Not Verified | After being told that our 2 bags of chips and cashews would be fine to take on the plane by the first check in attendant, while trying to go through the last check in at the terminal, we were told that we would have to pay the carry on fee. My husband then proceeded to pack the snack items in his personal item and was yelled at and harassed in front of the remaining passengers telling him that was not acceptable to put the items in his personal bag when there was plenty of space for them. We left the snacks behind and made our way down the ramp when she then followed my husband yelling forcing him to apologize for his behavior in order for us to board. Her behavior was so abrasive, rude and abusive, I have never experienced that before in all my years of flying. She was so focused on our snacks, that she didn't check my husband's boarding pass and passport delaying take-off as they had to ensure he was on the plane. Great start to the morning!

✅ Trip Verified | I had to fly from Toronto to Winnipeg . It took so much time in security checking. I was ready to travel with my 2 years daughter. I reached to gate with my daughter and two bag packs. I was little bit late. One more person came to gate just few seconds before me. They allowed him to board in. But not us. They said only one person can go further. They checked his photo ID and let him to board to plane while we were also standing there. Staff was very rude. am not choosing it again. It was very bad experience .