Delta Air Lines

Richmond to Atlanta. Beware that Delta Air Lines cheaper tickets do not allow you to sit with your flying partner. You have to pay more just to fly seated together. Rip off! I will not fly Delta again.

First my Delta Air Lines flight got delayed but I was able to re-book it the night before. The guy who answered my call was not very understanding and frustrated me even more. Then the morning of my flight I got there 3 hours early (3:00 am) only to be told that the flight was delayed because the captain was missing. I missed my connecting flight which meant I had to be re routed and had to wait six hours in New York. I was supposed to get to DC at 10 AM and got there at 4:30 pm. Wasted my day at the airport. Coming back, my flight was again delayed and I once again missed my connecting flight. I had to book to another flight. It was a direct flight but basically had to wait 6.5 hours at the airport for it to take off. Then my gate for the new flight got changed twice. Then my 12:22 flight got delayed again to 2:00pm or so. I was supposed to be in Montreal at noon and instead arrived at around 3:10 or so. The one positive was that the direct flight was extremely fast and made it to Montréal in an hour and 10 minutes. My carry on met the specifications but I was told to leave it on the side of the entrance of the plane because it did not fit in the overhead cabinet? So why do you give specs that do not work? That would be ok except that one of the zippers in my luggage got ripped off and there was a tear on the side of the luggage. Way to take care of my stuff guys. I admit that the staff were very nice and they tried to be understanding. I received a 50$ voucher to use at a later date but will I really use this airline again? Do I want to take a chance? How many delays can a human being take in one trip? They also gave me a 15$ voucher to eat at the airport because I had to wait so long. I understand stuff happens. I understand that sometimes things are out of people's controls. But my experience at Delta was a complete waste of time and either they are extremely incompetent or I am extremely unlucky as a traveller.

Delta Air Lines from London Heathrow to New York JFK. The seats in economy are a little cramped. My friend and I are 5ft 10 and 6f t3 and we felt squashed especially when the person in front reclined their chair. However, that was the only negative. The IFE had a good range of movies, and the food was satisfactory. The staff were very friendly and helpful. All in all, a good experience. Although, I will book exit row seats the next time. As long as you get to your destination safely, consider it a good flight.

London Heathrow to Tampa via Atlanta return with Delta Air Lines. Only the return flight was delayed 45 minutes but captain passed through the cabin to apologise about the delay. Food was ok usual standard airline fare but choices available, beer and wine was free on the international flights. AVOD on transatlantic flights with a good choice of movies and tv shows, bit disappointed in the audio selection though and this could be improved. Flight attendants passed through the cabin regularly on drink runs offering water or orange juice. This is my fourth time flying Delta Air Lines and will continue to fly with them if their prices remain competitive,

Flew by Delta after a really long time. The aircraft used between SEA and Atlanta looked very new with video monitors for every seat and the mood lighting was very refreshing. The crew also greeted everyone pleasantly with a smile. All in all a much improved experience.

Flights on time, attendants very courteous and helpful. In Columbus I explained to the Delta clerk that I was scheduled for knee replacement surgery and could I get a wheelchair in Atlanta to make my connecting flight. When I arrived I was met by a very friendly lady who zipped me thru the airport to my connecting flight. I would not have made it without her. I received the same service on the way back home. All luggage on time as well.

Security wait times in Atlanta were 1 hour (October 3). Priority lines were empty and instead of expediting passengers with tight times, everyone was left to work through the full line. Missed flight by 1 minute, and rather than rebook me on next flight they sent me to other side of airport to get on standby. More bad service (no ability to tell me number on standby). I took another train to new flight only to find I was #4 on a full flight. Next available would be three hours later. I left and went to Southwest and bought next flight out which left 20 minutes after the standby flight. Delta service is horrific all the way through starting with gate agents, security staff (not TSA but delta gate staff - one of whom argued with me for 5 minutes on the difference between priority boarding and first. Had they been clearer maybe I would have made flight). Legroom is non existant. People not helpful. Last last last last time I ever fly this awful airline.

This was hands down the worst travel experience in my life. Apparently the Delta Air Lines flight out of Florence was cancelled to due wind. Delta (and their partner KLM) had my flight bussed to the Pisa airport, (with no explanation, the pilot on the next flight explained). There we were told that we'd be dropped off at our plane that was "waiting" and no worries about our connecting flights in Amsterdam. There was no plane waiting in Pisa. We were dropped off with no direction in the Pisa airport parking lot, we had to go back through security and stand in lines trying to figure out which flight we were suppose to take. By the time we made it to Amsterdam the connecting flights were long gone. The KLM/Delta service people, were rude and unhelpful. They would tell us to get in a specific line, where'd we'd wait for over an hour, then they tell us to go to a different part of the airport and get in a different line. The connecting flights that were missed for some reason could not be rebooked at the airport and we were told we had to call Delta ourselves and reschedule. To which, after two attempts at 1.5 hours each spent on hold I was finally able to rebook my flight at an international calling rate of $2 an hour, so I spent over $400 just to rebook the flight. That doesn't include the rest of the costs I incurred at my two days at the airport. And of course they lost my luggage. And of course they don't care. I just keep getting transferred over to different "customer service lines" where I have to wait on hold and then repeat everything. So I still don't know where my luggage is and I have a new customer service number that I need to call tomorrow. I hate Delta and KLM and I will try to avoid these airlines if at all possible in the future.

This is by far the worst service and flying experience and I will never fly Delta Air Lines again. The baggage clerks are rude. When I made my flight reservation I said I need an aisle or window seat and the phone clerk said there is plenty of seats. Come to find when I check in it won't let me change my seats and no one can seem to help me. On top of all that I had to pay 235$ for my two bags. My advice to anyone thinking about booking with Delta is not to - Southwest are cheaper and all around more comfortable and easier to fly.

We were held up in Nashville for an hour and we were forced to miss our connecting Delta Air Lines flight to Phoenix. On board the flight attendant assured us that the company would put us upon a hotel for the night. They didn't and they would pay for it either. First and last time I fly Delta Air Lines.