Delta Air Lines

✅ Trip Verified | Detroit to Charlotte. Booked 3 passengers, myself included, at a total of $650 and change. I was never told we would be charged to change to an earlier flight within 24 hours. A few days passed, we need to arrive earlier and the lady on the phone told me that it would be $200 per tickets to change it in the computer. $200 per, to change the flight in the computer in 30 seconds! Are you out of your mind. We’ve only used Delta since 2009 since we’ve had good experiences with them over other airlines. I guess that’s going to change. The lady on the phone practically laughed. Ridiculous and basically criminal. Done with Delta.

✅ Trip Verified | Flew Phoenix to New York. Every time I use Delta Air Lines for my travel, I encounter flight delays one way or another. This is a huge disappointment. We, customers, expect to arrive on time to our destinations. Once or twice delays are acceptable, though I had all my flights with Delta delayed. Even though the service is okay, I would rate them 1/10.

✅ Trip Verified | Tel Aviv to New York. They gave me a seat which not what I requested. Asked for coffee took an hour to get to me - I had to ask again I'm coming home United States they put me on a regular seat which I made it very clear I can not sit because of my knees. Next time I fly with Turkish Airlines.

✅ Trip Verified | Los Angeles to Dallas. On our flight today we felt very welcomed and well taken care of by the flight attendants who were very attentive, polite and sweet. They definitely made our flight more enjoyable.

✅ Trip Verified | Norfolk to Melbourne. The last time I will fly Delta. Delta flights are late, delayed, and poor. I am a frequent flier of many airlines, and they, by far, rate the poorest for flights arriving timely.

✅ Trip Verified | New York LGA to Charlestown. When I booked the trip I paid one price for myself and a higher price for my mom’s ticket. I was unhappy to over pay for her ticket and had planned to call for a price adjustment on that. By the time I called I checked the current price and it was $30 less than my original ticket and $80 less than my mom’s ticket. When I called to request a price adjustment the lady refused. I think that is a horrible business practice. Southwest would credit me in a minute no questions asked. Instead this lady tries comparing my purchase to buying a pair of jeans at final sale?! It’s not a pair of jeans, it’s a flight that hasn’t even been taken yet! I think it’s disgusting to do that and will never fly Delta again as a result! Don’t think that is worth the price adjustment!

✅ Trip Verified | Atlanta to Los Angeles. Not a pleasant experience for the most part. In-flight service was mediocre. I would actually give the in-flight entertainment a high score, but they actually charge you money for head phones if you actually want to use them The staff were amicable. That’s my best I can give.

✅ Trip Verified | I was supposed to fly Delta Airlines from New York to Jacksonville last night but I never got on the plane. The flight got delayed 3 times, then at the last minute decided to cancel the flight because there were no flight attendants. The most frustrating part of the experience was that after waiting so long to get on the plane, I had to wait another 2 hours in a customer service line where no help at all was offered. I do not recommend this airline.

✅ Trip Verified | Pasco to John wayne via Seattle. I would like to send a huge thank you out to two stellar attendants on both of our flights. Both were kind and accommodating to me and my friends. The generosity and good humor made what would have been an ordinary flight memorable and awesome. The absolute best way to start a mini vacation.

✅ Trip Verified | I have been on many airplanes over the past ten years and this was by far the worst experience. Me and my roommate inaccurately received texts that our plane was delayed 2 hours. Therefore we missed our 5:30pm flight and instead of arriving home that night at 11pm as scheduled we were forced to sleep in the airport overnight. We did not return home until the following day at 11am. Delta customer service was terrible and did nothing to compensate us for our crisis. Do not fly with Delta, they are only good for wasting your time and money.