Air Canada rouge

Flew Rouge "business class" from Toronto to Las Vegas and return a week ago. I had booked business class originally from Ottawa to Vancouver to Las Vegas but Air Canada cancelled that as the connection was too tight and instead routed me through Toronto. They promised me that business class would be exactly the same on Rouge but it is not! The seats are smaller there was no TV screen in backs of seats - they gave me a tablet to watch but the content was poor. Service was not good at all. And on top of all this the price was the same! Very disappointing.

I flew with Air Canada Rouge in January on business from Toronto to Sarasota and was seated in the standard cabin. Although the flight itself was pleasant enough the seats were very close together and cramped. If given the choice I would not choose to fly with them again.

Flew Toronto-Puerto Vallarta-Toronto. Early both down and return! Great staff skewed younger and nice change from the stuffy regulars usually on AC! Service was great - purchased a wrap that was tasty! Entertainment - downloaded AC app and no problems both on my iPad and iPhone. Pitfall was not AC but the other passengers - one carry on means one not one plus a purse plus a backpack plus just "two little bags of shopping". Yes perhaps that is why you had no leg room your 5 carry on bags! There always has to be "that one" passenger and they always seem to sit near me! The seats are tight get over it you are on vacation - want a first class wide seat pay for one on a more expensive airline! Excellent service Rouge and can't wait to fly again!

We flew from San Jose Costa Rica to Toronto Canada on Air Canada Rouge. A lot of unusual activity at boarding with seat mix-ups people on the plane with boarding passes with no assigned seats and lots of passport checks. The flight was totally sold and left 1/2 hour late. Five hours into the flight and a half hour before landing we are told that 50 bags could not be loaded onto the plane because of jet fuel concerns due to high winds at San Jose late departure full capacity. We deplane clear immigration and hope that our bags have made it on the plane. We learn that there are no bags on the plane at all! No one at the airport claim desk or customs seems to think that this is anything unusual. They promise that we will have our bags in 24 hours but given all of the misinformation we have received at this point I am not holding my breath. No wonder they have dubbed this airline Air Canada Rogue. No leg room smaller seats no entertainment no hot beverages due to potential turbulence total incompetence from check-in to airport exit.

21-24 March 10.20 departure arrived in Jamaica 1.20. Depart from Jamaica 2.40 arrives in Canada at 7.30. AC1805. The last time I flew Air Canada was 2007 so I decided to give them another chance. The plane was dirty no snacks on a 4 hour flight. The staff going down to my destination were neat and put together however the person doing the announcements needed some training. Entertainment both ways was horrible I could not even access it on my iPad. Comparing Rouge with WestJet and Air Transat they are so behind in time and entertainment. I am going away in June and there is a possibility that Air Canada Rouge will not be my first choice.

Flew Air Canada Rouge to/from Costa Rica. Had never heard of Rouge and was not told that this would be the carrier even when I called to book seats and meals. There are no meals unless you buy the overpriced cold items available - very limited choice as would be expected on a flight. Had we known we would have brought our own food as we did on the return flight. Entertainment available by Air Canada app that must be downloaded before flight. A few tablets are available for rent - and they go fast. Seats are not comfortable - spent a week with back pain after 5 hours in one. There is also barely enough room to get into your seat. I'm not a large person but it was a challenged getting in and out of seat. Have flown Air Canada before and was happy with it. Not happy with Rouge and as you don't know if they will be the carrier when you book through Air Canada this will prevent me from ever booking a vacation or flight with them again. Cabin staff were friendly but not really helpful - there didn't seem to be anything they could do to help.

Flew Air Canada rouge Toronto to Grenada return March 3 and 10 2014. Will never fly it again. A disgrace for a any airline let alone what they term a discount airline. Will travel to US or make connections on other airlines before I fly them again. After a week of sun and relaxing to have to endure seats with no leg room and no entertainment or even a 25 cent bag of peanuts who needs this. Get Real Air Canada rouge. You say all is well but people will only fly once and say goodbye forget your return flyers.

Traveled from YYZ-MCO MCO-YYZ both flights were on time. The flight attendants are nice and helpful but a little disorganized. The plane was en airbus A319 and was modern and clean both ways. Seat are not very comfy plus there no legroom and you are squished in the seats. The service on the plane and at the airport are good. Movie system has new shows but old eps. Overall both flights were good. There is a good selection of food and drinks.

LAS to YYZ March 2014. I am a loyal Air Canada flyer and mostly travel Executive Class. I am extremely disappointed with Rouge and how Air Canada is forcing its clients to use Rouge and has stopped regular Air Canada flights to my usual destinations. The planes are all very old and rickety and the attendants very inexperienced although all friendly. It would be different if the fares dropped in half but they are exactly the same which is ridiculous. I am looking for alternatives as I will not be forced to receive second class service for the same high prices the entertainment system is poor and they show movies on an old tube screen but do not provide the ancient headphone adapters so what's the point.

Just came back from a trip to Orlando from Toronto. Purchased my tickets on Air Canada only to find out a few weeks before that I got "Rouged". I am an Air Canada Altitude Elite 50K member and fly on mainline AC quite frequently. When I bought my ticket in April 2013 I expected to fly on the airline I originally booked with but that was not the case. They switched my flight without warning. Getting on the plane the first thing you notice is how they squeezed all the seats together to give you no leg room. Unless you are a young child your knees will be plastered against the seat back in front of you. Good luck with the inflight non-entertainment system - you will need to remember to charge your device completely because there are no outlets. Also the movies were all second rate. Best of luck trying to get any work done the cramped room does not allow a regular sized laptop to be placed on the tray table without being squeezed between your abdomen and the seat in front.