Air Canada rouge

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1223 reviews
3/10
No Skytrax Rating
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1/10

Air Canada rouge customer review

(United States)

We fly Orlando to Toronto twice a year every year and until this last trip it was on Air Canada. AC is a decent airline and a relatively comfortable experience. This was our first experience with Rouge and what a huge disappointment! The seats are extremely cramped both legroom and between seats. It was a full flight. No TVs on the backs of seats but you can connect your mobile device to their limited Wi-Fi "if" you download the AC app. at home. My laptop didn't fit on the cramped tray table (especially with the seat in front reclined) and the music was echoing so I gave up. My android phone couldn't connect. Positives: Plane was clean and the crew had fancy bowler hats. Business class is a joke with the same seats as cattle class except with a doily and a bit more space. I would pay extra to avoid Rouge.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Air Canada rouge customer review

(Canada)

Toronto to Punta Cana and back to Toronto. Rouge is the worst airline I have experienced. Absolutely no room and I have short legs. No entertainment system you must have an apple product in order to get movies this is so bizarre. The flight attendants were amateurs all they did was sit in the back of the plane and talk loudly during the whole trip. I will avoid any flights that use Rouge. Honestly the worst flight experience I have ever had.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Air Canada rouge customer review

(Canada)

We flew Air Canada Rouge Airbus to Samana. It is amazing how many seats can be crammed into an old old airplane. While not tall my knees touched the back of the seat in front of me. No video you must use your laptop or tablet and you have to pay for the service. No A/C power on the plane. When I asked the staff about this their response was my computer battery should last the 4.5 hours flight. The seats in my opinion were designed to provide the least amount of padding and comfort to allow for the absolute maximum number of seats in an aircraft. I will avoid Rouge flights in future at all costs for any flight over 15 minutes. Not up to Air Canada standard.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no